--- title: "Ice-O-Matic Ice Machine Repair | IceMachineRepair.center" description: "Ice-O-Matic ice machine repair. Ice-O-Matic machines get a visit that starts at the water inlet and the distribution tube, where scale often shows up first." url: "https://icemachinerepair.center/brands/ice-o-matic/" --- # Ice-O-Matic Ice Machine Repair Ice-O-Matic machines get a visit that starts at the water inlet and the distribution tube, where scale often shows up first. ## Ice-O-Matic ice machines, specifically. Ice-O-Matic, based in Denver, sells Elevation Series CIM cube heads, undercounter units, GEM Pearl and Quartz nugget machines, and ice dispensers. Its current cube heads report problems through colored flashes on the POWER and CLEAN buttons rather than a text display, so a visit starts by counting flashes. The Ice-O-Matic lineup ### Builds 4 ice machine types Modular ice machine · Undercounter ice machine · Nugget ice machine · Ice and water dispenser ### Called out for Ice Machine Error Code or Flashing Light: What It Is Telling You and 5 more problems on Ice-O-Matic ### Repairs we do 10 repairs, on any make Ice machine diagnostic visit · Ice machine cleaning and sanitizing · Ice machine water valve and filter repair · Ice machine harvest repair ### Error codes Error 1 · Error 2 · Error 3 · Error 4 · Error 5 8 Ice-O-Matic codes with a page of their own ## The Ice-O-Matic lineup. Ice-O-Matic builds 4 of the 4 ice machine types this site covers. Which one decides how the visit is planned. [All ice machine types](https://icemachinerepair.center/types/) Modular ### Modular ice machine **3** of the problems we see on Ice-O-Matic come up on it Modular ice machine repair Undercounter ### Undercounter ice machine **3** of the problems we see on Ice-O-Matic come up on it Undercounter ice machine repair Nugget ### Nugget ice machine **3** of the problems we see on Ice-O-Matic come up on it Nugget ice machine repair Dispenser ### Ice and water dispenser **2** of the problems we see on Ice-O-Matic come up on it Ice and water dispenser repair ## What is particular to Ice-O-Matic. We service Elevation Series CIM modular cube heads, Ice-O-Matic undercounter units, GEM Pearl and Quartz nugget machines and Ice-O-Matic dispensers. Self-contained CIM heads now run on R290 and remote units on R449A. ### Codes are colors and counts The Elevation CIM shows Error 1 to Error 7 as quick, double or triple flashes in red on POWER and yellow on CLEAN. Holding both buttons for three seconds clears the codes and resets the counters. ### A nickel-plated evaporator The CIM evaporator is nickel-plated over copper, and Ice-O-Matic allows only nickel-safe cleaner. A rusty or rainbow-dull plate after cleaning tells us the wrong product was used. ### An anti-slush pause A thermistor in the sump pauses the water pump briefly as the water nears freezing, so slush does not form. When that thermistor fails, the head shows Error 2 only while switched off. ### Gravity drains only Ice-O-Matic asks for separate, vented gravity drains for the bin, purge and condenser, and advises against a drain pump on CIM heads. Many purge alarms trace back to the drain, not the head. Parts Ice-O-Matic publishes parts manuals by model, and its boards changed around serial 2106, so the serial number decides which board and which code meanings apply. Only nickel-safe chemicals should be used on the CIM evaporator. Repair or replace Thermistors, float switches, purge and inlet valves and boards are routine CIM repairs. A stripped nickel plate or a failed compressor on an older head is where comparing repair with a new R290 head makes sense. Book your Ice-O-Matic visit ## What we are called out for. On Ice-O-Matic, most often ice machine error code or flashing light: what it is telling you. [All problems](https://icemachinerepair.center/problems/) Ice-O-Matic error codes - [`Error 1` Harvest and freeze cycle](https://icemachinerepair.center/error-codes/ice-o-matic-error-1/) - [`Error 2` Sensors and bin control](https://icemachinerepair.center/error-codes/ice-o-matic-error-2/) - [`Error 3` Water supply](https://icemachinerepair.center/error-codes/ice-o-matic-error-3/) - [`Error 4` Drain and pump](https://icemachinerepair.center/error-codes/ice-o-matic-error-4/) - [`Error 5` Harvest and freeze cycle](https://icemachinerepair.center/error-codes/ice-o-matic-error-5/) - [`Error 6` Harvest and freeze cycle](https://icemachinerepair.center/error-codes/ice-o-matic-error-6/) [All Ice-O-Matic codes](https://icemachinerepair.center/error-codes/#codes-ice-o-matic) ### Ice Machine Error Code or Flashing Light: What It Is Telling You 7 causes, cheapest first ### Ice Machine Running but Not Making Ice 6 causes, cheapest first ### Ice Machine Not Harvesting: Ice Stays Stuck on the Plate 6 causes, cheapest first ### Ice Machine Drain Backing Up Into the Bin 6 causes, cheapest first ## Not a Ice-O-Matic? Ice-O-Matic is one of 20 ice machine makes on this site. The other 19 each have a page of their own. [All 20 brands](https://icemachinerepair.center/brands/) ## Ice-O-Matic ice machine repair, where we come out. 9 metros, each with its own page. 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Hold the POWER and CLEAN buttons together for three seconds. The lights flash blue and yellow once when the codes and counters reset; if the error returns, book a visit. ### What cleaner can I use on an Ice-O-Matic? Only a nickel-safe ice machine cleaner and sanitizer, because the CIM evaporator is nickel-plated. Ice-O-Matic asks for cleaning at least every six months. ### Why is my Ice-O-Matic flashing blue slowly? That is a three-minute restart delay after a full bin, not an error. It restarts on its own. ### Can I use a drain pump with an Ice-O-Matic CIM? Ice-O-Matic advises against it. The bin, purge and condenser drains should each run by gravity to a vented floor drain. --- **[Read on the site: Ice-O-Matic Ice Machine Repair | IceMachineRepair.center](https://icemachinerepair.center/brands/ice-o-matic/)** **[Book a visit with IceMachineRepair.center](https://icemachinerepair.center/schedule/)**