---
title: "Atosa E2: the ice machine's harvest is taking too long"
description: "What E2 means on Atosa E2: the ice machine's harvest is taking too longs, what to check before booking, and when it is not a failure at all."
url: "https://icemachinerepair.center/error-codes/atosa-e2/"
---

# Atosa E2: the ice machine's harvest is taking too long

During harvest, hot gas warms the evaporator until the cubes drop.

## What E2 actually means.

During harvest, hot gas warms the evaporator until the cubes drop. If the ice is too thick, the evaporator is scaled, the room is cold or the harvest valve does not open fully, the drop takes too long and the board stops with E2. On both control generations, E2 means a long harvest.

Atosa ice machine display

What to do when E2 shows on the ice machine

### Kind of code Harvest and freeze cycle

A freeze ran longer than the board allows, or a harvest started and the ice never fell. Scale on the evaporator holds the sheet to the plate, a thickness probe crusted with minerals never signals, a hot gas valve that does not open leaves the plate cold, a harvest assist that does not push, or a water curtain that swings without tripping its switch all end in this family. A cleaning cycle run by the manual often clears it; a valve or a probe is a technician's job.

### Usually leads to Ice machine harvest repair

The hot gas valve, harvest assist, curtain switch and thickness probe that decide when a sheet of cubes is done and make it drop.

### Shows up as Ice Machine Error Code or Flashing Light: What It Is Telling You

An ice machine error code may show as a number on a small display, a pattern of blinking lights on the control board, a colored light on the front, or a machine that stops with one indicator flashing.

### Make Atosa

An Atosa ice machine visit opens with the water supply and the air around the condenser, and only then turns to the harvest.

### Source Atosa ice equipment user manual, YRU/YDS/YRS/YRM/YRL/BYR series (2025)

Display series (2025 manual): Long ice harvesting time. YR-AP-161 LED board: harvest over 4.5 minutes three times, shown by the red D9 LED flashing slowly. The HD350 hotel dispenser manual uses a different limit.

## Before you book, in this order.

Each step comes from Atosa's own guidance for E2 on its ice machines. Follow it to the end: the last card says whether this is a visit.

01

Check whether a slab of ice is still stuck on the evaporator.

02

If the machine has not been cleaned recently, schedule a cleaning with an approved ice machine cleaner.

03

Make sure the room is not unusually cold.

04

If E2 returns after cleaning, book a visit to check the ice thickness setting and the harvest valve.

### Still there?

It usually turns into [ice machine harvest repair](https://icemachinerepair.center/services/ice-machine-harvest-repair/). Book with the code and the model number.

### What not to do

E2 does not mean the machine is out of water; that is E5. It also does not mean the bin is full, which shows FUL.

## What you may notice with it.

The ice machine problems E2 tends to arrive with. Answer these at the ice machine before anyone is booked.

[All problems](https://icemachinerepair.center/problems/)

Before you call

### [Ice Machine Error Code or Flashing Light: What It Is Telling You](https://icemachinerepair.center/problems/ice-machine-error-code/)

[All 7 causes, cheapest first](https://icemachinerepair.center/problems/ice-machine-error-code/)

It also comes with

- [**Ice Machine Not Harvesting: Ice Stays Stuck on the Plate**](https://icemachinerepair.center/problems/ice-machine-not-harvesting/)
- [**Ice Machine Making Too Little Ice for the Rush**](https://icemachinerepair.center/problems/ice-machine-making-little-ice/)

Problem

### Ice Machine Error Code or Flashing Light: What It Is Telling You

7 causes, cheapest first

Where E2 usually leads

## Ice machine harvest repair.

**Thickness probe, curtain switch, harvest assist and hot gas valve · low to moderate.**

Book a visit [What the job involves](https://icemachinerepair.center/services/ice-machine-harvest-repair/)

## Atosa ice machines.

An Atosa ice machine visit opens with the water supply and the air around the condenser, and only then turns to the harvest.

[Atosa ice machine repair](https://icemachinerepair.center/brands/atosa/)

More Atosa codes

[FUL](https://icemachinerepair.center/error-codes/atosa-ful/) [E1](https://icemachinerepair.center/error-codes/atosa-e1/) [E3](https://icemachinerepair.center/error-codes/atosa-e3/) [E4](https://icemachinerepair.center/error-codes/atosa-e4/) [E5](https://icemachinerepair.center/error-codes/atosa-e5/) [E6](https://icemachinerepair.center/error-codes/atosa-e6/) [E7](https://icemachinerepair.center/error-codes/atosa-e7/) [E8](https://icemachinerepair.center/error-codes/atosa-e8/) [D9 red LED flashing fast](https://icemachinerepair.center/error-codes/atosa-d9-red-led-flashing-fast/) [D9 red LED flashing slowly](https://icemachinerepair.center/error-codes/atosa-d9-red-led-flashing-slowly/) [D8 blue LED flashing slowly](https://icemachinerepair.center/error-codes/atosa-d8-blue-led-flashing-slowly/)

Harvest and freeze cycle on other makes

[Blue Air E1](https://icemachinerepair.center/error-codes/blue-air-e1/) [Follett HI AMPS](https://icemachinerepair.center/error-codes/follett-hi-amps/) [Hoshizaki 1 beep](https://icemachinerepair.center/error-codes/hoshizaki-1-beep/) [Ice-O-Matic Error 1](https://icemachinerepair.center/error-codes/ice-o-matic-error-1/) [Koolaire SL#1](https://icemachinerepair.center/error-codes/koolaire-sl1/) [Manitowoc E01](https://icemachinerepair.center/error-codes/manitowoc-e01/) [Scotsman 1](https://icemachinerepair.center/error-codes/scotsman-1/) [Sub-Zero ICE flashing](https://icemachinerepair.center/error-codes/sub-zero-ice-flashing/)

[All 24 codes of this kind](https://icemachinerepair.center/error-codes/#family-harvest)

Atosa builds this

### Modular ice machine

An ice-making head set on top of a separate storage bin or drink dispenser, cooled by air, water or a condenser on the roof, turning out hundreds of pounds of cubes a day.

Atosa builds this

### Undercounter ice machine

A self-contained ice machine that makes and stores its own ice under a bar, a service counter or a kitchen island, from commercial units to clear-ice models in large homes.

Atosa builds this

### Ice and water dispenser

A countertop or floor-standing unit in a hotel hallway, an office or a clinic that makes and stores ice and hands it out with water at the touch of a lever, a button or a sensor.

## In Atosa's own words

> E2 Long ice harvesting time 2.Check the harvest solenoid valve is fully open

[Atosa ice equipment user manual, YRU/YDS/YRS/YRM/YRL/BYR series (2025)](https://atosausa.com/wp-content/uploads/2026/06/Ice-Machine-Manual-082025.pdf) [Atosa ice equipment user manual, YRU/YDS/YRS/YRM/YRL/BYR series (2025)](https://atosausa.com/wp-content/uploads/2026/06/Ice-Machine-Manual-082025.pdf)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Display series (2025 manual): Long ice harvesting time. YR-AP-161 LED board: harvest over 4.5 minutes three times, shown by the red D9 LED flashing slowly. The HD350 hotel dispenser manual uses a different limit.

## Atosa E2 ice machine repair, where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

[All service areas](https://icemachinerepair.center/locations/)

[Tampa Bay](https://icemachinerepair.center/locations/tampa-bay/) FL · 31 areas

- [Hyde Park](https://icemachinerepair.center/locations/tampa-bay/hyde-park/)
- [Davis Islands](https://icemachinerepair.center/locations/tampa-bay/davis-islands/)
- [Palma Ceia](https://icemachinerepair.center/locations/tampa-bay/palma-ceia/)
- [Westchase](https://icemachinerepair.center/locations/tampa-bay/westchase/)
- [Carrollwood](https://icemachinerepair.center/locations/tampa-bay/carrollwood/)
- [Belleair](https://icemachinerepair.center/locations/tampa-bay/belleair/)
- [St. Pete Beach](https://icemachinerepair.center/locations/tampa-bay/st-pete-beach/)
- [Palm Harbor](https://icemachinerepair.center/locations/tampa-bay/palm-harbor/)

[Orlando](https://icemachinerepair.center/locations/orlando/) FL · 30 areas

- [Winter Park](https://icemachinerepair.center/locations/orlando/winter-park/)
- [Windermere](https://icemachinerepair.center/locations/orlando/windermere/)
- [Dr. Phillips](https://icemachinerepair.center/locations/orlando/dr-phillips/)
- [Bay Hill](https://icemachinerepair.center/locations/orlando/bay-hill/)
- [Lake Nona](https://icemachinerepair.center/locations/orlando/lake-nona/)
- [Heathrow](https://icemachinerepair.center/locations/orlando/heathrow/)
- [Celebration](https://icemachinerepair.center/locations/orlando/celebration/)

[Miami / South Florida](https://icemachinerepair.center/locations/south-florida/) FL · 47 areas

- [Brickell](https://icemachinerepair.center/locations/south-florida/brickell/)
- [Coconut Grove](https://icemachinerepair.center/locations/south-florida/coconut-grove/)
- [Coral Gables](https://icemachinerepair.center/locations/south-florida/coral-gables/)
- [Pinecrest](https://icemachinerepair.center/locations/south-florida/pinecrest/)
- [Key Biscayne](https://icemachinerepair.center/locations/south-florida/key-biscayne/)
- [Aventura](https://icemachinerepair.center/locations/south-florida/aventura/)
- [Sunny Isles Beach](https://icemachinerepair.center/locations/south-florida/sunny-isles-beach/)
- [Bal Harbour](https://icemachinerepair.center/locations/south-florida/bal-harbour/)
- [Miami Beach](https://icemachinerepair.center/locations/south-florida/miami-beach/)
- [Golden Beach](https://icemachinerepair.center/locations/south-florida/golden-beach/)
- [Weston](https://icemachinerepair.center/locations/south-florida/weston/)
- [Boca Raton](https://icemachinerepair.center/locations/south-florida/boca-raton/)
- [Palm Beach](https://icemachinerepair.center/locations/south-florida/palm-beach/)

[New York Metro](https://icemachinerepair.center/locations/new-york/) NY · 75 areas

- [Upper East Side](https://icemachinerepair.center/locations/new-york/upper-east-side/)
- [Upper West Side](https://icemachinerepair.center/locations/new-york/upper-west-side/)
- [Tribeca](https://icemachinerepair.center/locations/new-york/tribeca/)
- [SoHo](https://icemachinerepair.center/locations/new-york/soho/)
- [Greenwich Village](https://icemachinerepair.center/locations/new-york/greenwich-village/)
- [Battery Park City](https://icemachinerepair.center/locations/new-york/battery-park-city/)
- [Brooklyn Heights](https://icemachinerepair.center/locations/new-york/brooklyn-heights/)
- [Park Slope](https://icemachinerepair.center/locations/new-york/park-slope/)
- [DUMBO](https://icemachinerepair.center/locations/new-york/dumbo/)
- [Forest Hills](https://icemachinerepair.center/locations/new-york/forest-hills/)
- [Great Neck](https://icemachinerepair.center/locations/new-york/great-neck/)
- [Southampton](https://icemachinerepair.center/locations/new-york/southampton/)
- [Scarsdale](https://icemachinerepair.center/locations/new-york/scarsdale/)

[Houston](https://icemachinerepair.center/locations/houston/) TX · 36 areas

- [River Oaks](https://icemachinerepair.center/locations/houston/river-oaks/)
- [Memorial](https://icemachinerepair.center/locations/houston/memorial/)
- [Tanglewood](https://icemachinerepair.center/locations/houston/tanglewood/)
- [Greater Heights](https://icemachinerepair.center/locations/houston/greater-heights/)
- [Kingwood](https://icemachinerepair.center/locations/houston/kingwood/)
- [Bellaire](https://icemachinerepair.center/locations/houston/bellaire/)
- [Bunker Hill Village](https://icemachinerepair.center/locations/houston/bunker-hill-village/)
- [Piney Point Village](https://icemachinerepair.center/locations/houston/piney-point-village/)
- [Hunters Creek Village](https://icemachinerepair.center/locations/houston/hunters-creek-village/)
- [Sugar Land](https://icemachinerepair.center/locations/houston/sugar-land/)
- [Cinco Ranch](https://icemachinerepair.center/locations/houston/cinco-ranch/)
- [The Woodlands](https://icemachinerepair.center/locations/houston/the-woodlands/)
- [West University](https://icemachinerepair.center/locations/houston/west-university/)

[Chicago](https://icemachinerepair.center/locations/chicagoland/) IL · 50 areas

- [Lincoln Park](https://icemachinerepair.center/locations/chicagoland/lincoln-park/)
- [Near North Side](https://icemachinerepair.center/locations/chicagoland/near-north-side/)
- [West Loop / Near West Side](https://icemachinerepair.center/locations/chicagoland/west-loop-near-west-side/)
- [Wilmette](https://icemachinerepair.center/locations/chicagoland/wilmette/)
- [Winnetka](https://icemachinerepair.center/locations/chicagoland/winnetka/)
- [Glencoe](https://icemachinerepair.center/locations/chicagoland/glencoe/)
- [River Forest](https://icemachinerepair.center/locations/chicagoland/river-forest/)
- [Oak Park](https://icemachinerepair.center/locations/chicagoland/oak-park/)
- [Hinsdale](https://icemachinerepair.center/locations/chicagoland/hinsdale/)
- [Lake Forest](https://icemachinerepair.center/locations/chicagoland/lake-forest/)
- [Highland Park](https://icemachinerepair.center/locations/chicagoland/highland-park/)
- [Gold Coast](https://icemachinerepair.center/locations/chicagoland/gold-coast/)
- [Lakeview](https://icemachinerepair.center/locations/chicagoland/lakeview/)

[Los Angeles](https://icemachinerepair.center/locations/los-angeles/) CA · 95 areas

- [Beverly Hills](https://icemachinerepair.center/locations/los-angeles/beverly-hills/)
- [Bel Air](https://icemachinerepair.center/locations/los-angeles/bel-air/)
- [Holmby Hills](https://icemachinerepair.center/locations/los-angeles/holmby-hills/)
- [Brentwood](https://icemachinerepair.center/locations/los-angeles/brentwood/)
- [Pacific Palisades](https://icemachinerepair.center/locations/los-angeles/pacific-palisades/)
- [Santa Monica](https://icemachinerepair.center/locations/los-angeles/santa-monica/)
- [Hancock Park](https://icemachinerepair.center/locations/los-angeles/hancock-park/)
- [Studio City](https://icemachinerepair.center/locations/los-angeles/studio-city/)
- [Calabasas](https://icemachinerepair.center/locations/los-angeles/calabasas/)
- [Manhattan Beach](https://icemachinerepair.center/locations/los-angeles/manhattan-beach/)
- [Palos Verdes Estates](https://icemachinerepair.center/locations/los-angeles/palos-verdes-estates/)
- [Pasadena](https://icemachinerepair.center/locations/los-angeles/pasadena/)
- [San Marino](https://icemachinerepair.center/locations/los-angeles/san-marino/)
- [Malibu](https://icemachinerepair.center/locations/los-angeles/malibu/)

[San Diego](https://icemachinerepair.center/locations/san-diego/) CA · 31 areas

- [La Jolla](https://icemachinerepair.center/locations/san-diego/la-jolla/)
- [Carmel Valley](https://icemachinerepair.center/locations/san-diego/carmel-valley/)
- [Point Loma](https://icemachinerepair.center/locations/san-diego/point-loma/)
- [Del Mar](https://icemachinerepair.center/locations/san-diego/del-mar/)
- [Rancho Santa Fe](https://icemachinerepair.center/locations/san-diego/rancho-santa-fe/)
- [Coronado](https://icemachinerepair.center/locations/san-diego/coronado/)
- [Encinitas](https://icemachinerepair.center/locations/san-diego/encinitas/)
- [Solana Beach](https://icemachinerepair.center/locations/san-diego/solana-beach/)

[San Francisco Bay Area](https://icemachinerepair.center/locations/bay-area/) CA · 74 areas

- [Pacific Heights](https://icemachinerepair.center/locations/bay-area/pacific-heights/)
- [Presidio Heights](https://icemachinerepair.center/locations/bay-area/presidio-heights/)
- [Russian Hill](https://icemachinerepair.center/locations/bay-area/russian-hill/)
- [Noe Valley](https://icemachinerepair.center/locations/bay-area/noe-valley/)
- [Sea Cliff](https://icemachinerepair.center/locations/bay-area/sea-cliff/)
- [Hillsborough](https://icemachinerepair.center/locations/bay-area/hillsborough/)
- [Atherton](https://icemachinerepair.center/locations/bay-area/atherton/)
- [Woodside](https://icemachinerepair.center/locations/bay-area/woodside/)
- [Palo Alto](https://icemachinerepair.center/locations/bay-area/palo-alto/)
- [Los Altos Hills](https://icemachinerepair.center/locations/bay-area/los-altos-hills/)
- [Tiburon](https://icemachinerepair.center/locations/bay-area/tiburon/)
- [Piedmont](https://icemachinerepair.center/locations/bay-area/piedmont/)
- [Marina](https://icemachinerepair.center/locations/bay-area/marina/)

For the heart of your home.

## Questions about E2.

### Can I clear E2 myself?

Check whether a slab of ice is still stuck on the evaporator. If it comes back, it needs a visit.

### Can thick ice cause E2 on an Atosa?

Yes. Atosa's first step for E2 is to check whether the ice is too thick, because a heavy slab takes longer to release.

### Does scale cause E2 on an Atosa ice machine?

It can. Scale on the evaporator holds the ice, and the older manual lists a dirty evaporator as a cause of long harvest.

### My Atosa in a cold room shows E2. Is that related?

Yes. A low room temperature slows the harvest, and Atosa lists it among the causes.

---

**[Read on the site: Atosa E2: the ice machine's harvest is taking too long](https://icemachinerepair.center/error-codes/atosa-e2/)**

**[Book a visit with IceMachineRepair.center](https://icemachinerepair.center/schedule/)**
