--- title: "Follett Clean and Sanitize: the ice dispenser is due for its cleaning" description: "What Clean and Sanitize means on Follett Clean and Sanitize: the ice dispenser is due for its cleanings, what to check before booking, and when it is not a…" url: "https://icemachinerepair.center/error-codes/follett-clean-and-sanitize/" --- # Follett Clean and Sanitize: the ice dispenser is due for its cleaning Champion dispensers count down a cleaning interval that can be set from one to six months, chosen from the hardness or dissolved solids in the local water. ## What Clean and Sanitize actually means. Champion dispensers count down a cleaning interval that can be set from one to six months, chosen from the hardness or dissolved solids in the local water. When it runs out, Clean and Sanitize appears until the cleaning is done and the timer is reset. Follett ice machine display What to do when Clean and Sanitize shows on the ice machine ### Kind of code Mode, not a failure Nothing is broken; the control is reporting a state someone chose or a routine it runs: a clean or sanitize reminder counting the hours since the last cycle, a delay of a few minutes after power returns before the pump and compressor start, a bin-full light while the bin control is satisfied, or a standby or off mode someone chose at the keypad. No part is needed; finishing the cycle the light asks for, waiting out the delay or the key sequence from the manual ends it. ### Usually leads to No repair Schedule the cleaning; the unit keeps working while the reminder shows. ### Shows up as Ice Machine Error Code or Flashing Light: What It Is Telling You An ice machine error code may show as a number on a small display, a pattern of blinking lights on the control board, a colored light on the front, or a machine that stops with one indicator flashing. ### Make Follett A Follett visit weighs how chewable ice is made and moved to the bin or the dispenser before looking at any single part. ### Source Follett Champion 7 and 15 ice and water dispenser manual Champion 7 and Champion 15 dispensers (touch-screen interface). ## Before you book, in this order. Each step comes from Follett's own guidance for Clean and Sanitize on its ice machines. Follow it to the end: the last card says whether this is a visit. 01 Schedule the cleaning; the unit keeps working while the reminder shows. 02 Use the cleaning procedure in the Follett manual and only the cleaner it names. 03 After cleaning, reset the reminder timer as the manual describes. 04 If you would rather not handle the cleaner, book a visit for the cleaning. ### Cleared? The light or code is gone, and the machine fills, freezes and drops a full batch of cubes into the bin with no new part. If it returns within a week, or the clean light comes back straight after a cleaning cycle, mention that in the booking. ### What not to do Clean and Sanitize is not an error and does not mean the ice is unsafe that day. It is also separate from Filter Replacement Required, which counts its own interval. ## What you may notice with it. The ice machine problems Clean and Sanitize tends to arrive with. Answer these at the ice machine before anyone is booked. [All problems](https://icemachinerepair.center/problems/) Before you call ### [Ice Machine Error Code or Flashing Light: What It Is Telling You](https://icemachinerepair.center/problems/ice-machine-error-code/) [All 7 causes, cheapest first](https://icemachinerepair.center/problems/ice-machine-error-code/) It also comes with - [**Slime or Mold Growing in the Ice Machine Bin**](https://icemachinerepair.center/problems/ice-machine-slime-or-mold-in-bin/) - [**Ice From the Ice Machine Tastes Stale, Chemical or Musty**](https://icemachinerepair.center/problems/ice-machine-ice-bad-taste-or-smell/) Problem ### Ice Machine Error Code or Flashing Light: What It Is Telling You 7 causes, cheapest first No repair indicated ## Nothing to repair. Nothing is broken; the control is reporting a state someone chose or a routine it runs: a clean or sanitize reminder counting the hours since the last cycle, a delay of a few minutes after power returns before the pump and compressor start, a bin-full light while the bin control is satisfied, or a standby or off mode someone chose at the keypad. No part is needed; finishing the cycle the light asks for, waiting out the delay or the key sequence from the manual ends it. [How to read what your ice machine is telling you](https://icemachinerepair.center/problems/ice-machine-error-code/) ## Follett ice machines. A Follett visit weighs how chewable ice is made and moved to the bin or the dispenser before looking at any single part. [Follett ice machine repair](https://icemachinerepair.center/brands/follett/) More Follett codes [HI AMPS](https://icemachinerepair.center/error-codes/follett-hi-amps/) [LO WATER](https://icemachinerepair.center/error-codes/follett-lo-water/) [LO WATER flashing](https://icemachinerepair.center/error-codes/follett-lo-water-flashing/) [HI PRESSURE](https://icemachinerepair.center/error-codes/follett-hi-pressure/) [DRAIN CLOG](https://icemachinerepair.center/error-codes/follett-drain-clog/) [SERVICE](https://icemachinerepair.center/error-codes/follett-service/) [TIME DELAY](https://icemachinerepair.center/error-codes/follett-time-delay/) [Internal Water Leak Detected](https://icemachinerepair.center/error-codes/follett-internal-water-leak-detected/) [Empty Drip Tray](https://icemachinerepair.center/error-codes/follett-empty-drip-tray/) [Filter Replacement Required](https://icemachinerepair.center/error-codes/follett-filter-replacement-required/) Mode, not a failure on other makes [Atosa FUL](https://icemachinerepair.center/error-codes/atosa-ful/) [Ice-O-Matic Slow blue flash](https://icemachinerepair.center/error-codes/ice-o-matic-slow-blue-flash/) [KitchenAid Clean light blinking](https://icemachinerepair.center/error-codes/kitchenaid-clean-light-blinking/) [Manitowoc E28](https://icemachinerepair.center/error-codes/manitowoc-e28/) [Marvel DOOR flashing](https://icemachinerepair.center/error-codes/marvel-door-flashing/) [Maxx Ice Bin Full](https://icemachinerepair.center/error-codes/maxx-ice-bin-full/) [Monogram Time to Clean](https://icemachinerepair.center/error-codes/monogram-time-to-clean/) [Scotsman b](https://icemachinerepair.center/error-codes/scotsman-b/) [All 34 codes of this kind](https://icemachinerepair.center/error-codes/#family-mode) Follett builds this ### Modular ice machine An ice-making head set on top of a separate storage bin or drink dispenser, cooled by air, water or a condenser on the roof, turning out hundreds of pounds of cubes a day. Follett builds this ### Undercounter ice machine A self-contained ice machine that makes and stores its own ice under a bar, a service counter or a kitchen island, from commercial units to clear-ice models in large homes. Follett builds this ### Nugget ice machine An ice machine that freezes a thin layer inside a chilled cylinder and pushes it out with an auger as soft, chewable nuggets, for clinics, offices, hotels and large homes. ## In Follett's own words > Clean and Sanitize Maximum 6 month maintenance [Follett Champion 7 and 15 ice and water dispenser manual](https://www.follettice.com/sites/default/files/2025-07/Iwd_IOSMan_Champion%207_15%20Series_01555127R05.pdf) [Follett Champion 7 and 15 ice and water dispenser manual](https://www.follettice.com/sites/default/files/2025-07/Iwd_IOSMan_Champion%207_15%20Series_01555127R05.pdf) Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Champion 7 and Champion 15 dispensers (touch-screen interface). ## Follett Clean and Sanitize ice machine repair, where we come out. The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered. 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Schedule the cleaning; the unit keeps working while the reminder shows. ### How often does a Follett Champion need cleaning? At most every six months, and sooner where the water is harder. Follett's table shortens the interval as dissolved solids rise. ### Will my Champion stop dispensing if I ignore Clean and Sanitize? The reminder itself does not stop dispensing. Skipping cleaning lets scale and slime build, which leads to real problems later. ### Can I use bleach when the Champion asks for cleaning? Follow the cleaner named in the Follett manual. Follett's ice machine manuals rule out bleach. --- **[Read on the site: Follett Clean and Sanitize: the ice dispenser is due for its cleaning](https://icemachinerepair.center/error-codes/follett-clean-and-sanitize/)** **[Book a visit with IceMachineRepair.center](https://icemachinerepair.center/schedule/)**