--- title: "Follett Empty Drip Tray: the ice dispenser tray is full of water" description: "What Empty Drip Tray means on Follett Empty Drip Tray: the ice dispenser tray is full of waters, what to check before booking, and when it is not a failure at…" url: "https://icemachinerepair.center/error-codes/follett-empty-drip-tray/" --- # Follett Empty Drip Tray: the ice dispenser tray is full of water Champion dispensers without a drip tray drain collect spills in a removable tray that has sensors in it. ## What Empty Drip Tray actually means. Champion dispensers without a drip tray drain collect spills in a removable tray that has sensors in it. When the water reaches them, the screen asks you to empty the tray. Removing the tray normally clears the message on its own. Follett ice machine display · also shown as Drip Tray Full, Drip Tray Error What to do when Empty Drip Tray shows on the ice machine ### Kind of code Drain and pump Water that should have left the machine is still inside it. A gravity drain clogged with slime or scale, a line run too flat to keep up during a harvest, a drain pump whose float sticks or whose motor has stopped, or an air gap blocked at the floor sink all back water into the bin or across the floor. Checking that the drain outlet in view runs clear is a fair first step; the pump and the line inside the cabinet are a visit. ### Usually leads to Ice machine drain and pump repair Gravity drains, air gaps, drain pumps and their lines, cleared or replaced when meltwater backs up into the bin or reaches the floor. ### Shows up as Ice Machine Error Code or Flashing Light: What It Is Telling You An ice machine error code may show as a number on a small display, a pattern of blinking lights on the control board, a colored light on the front, or a machine that stops with one indicator flashing. ### Make Follett A Follett visit weighs how chewable ice is made and moved to the bin or the dispenser before looking at any single part. ### Source Follett Champion 7 and 15 ice and water dispenser manual Champion 7 and Champion 15 dispensers; units fitted with the drip tray drain accessory send the water to a drain instead. ## Before you book, in this order. Each step comes from Follett's own guidance for Empty Drip Tray on its ice machines. Follow it to the end: the last card says whether this is a visit. 01 Pull out the drip tray and empty it. 02 Clean and dry the tray and the metal terminals it sits on before putting it back. 03 If the message stays with an empty, dry tray, book a visit to check the sensor wiring. ### Still there? It usually turns into [ice machine drain and pump repair](https://icemachinerepair.center/services/ice-machine-drain-and-pump-repair/). Book with the code and the model number. ### What not to do Empty Drip Tray is not an internal leak; that has its own message and needs the chassis dried. It also does not stop the ice machine inside the dispenser from making ice. ## What you may notice with it. The ice machine problems Empty Drip Tray tends to arrive with. Answer these at the ice machine before anyone is booked. [All problems](https://icemachinerepair.center/problems/) Before you call ### [Ice Machine Error Code or Flashing Light: What It Is Telling You](https://icemachinerepair.center/problems/ice-machine-error-code/) [All 7 causes, cheapest first](https://icemachinerepair.center/problems/ice-machine-error-code/) It also comes with - [**Ice Dispenser Not Dispensing Ice or Water**](https://icemachinerepair.center/problems/ice-dispenser-not-dispensing/) - [**Ice Machine Leaking Water Across the Floor or Under the Bin**](https://icemachinerepair.center/problems/ice-machine-leaking-water/) Problem ### Ice Machine Error Code or Flashing Light: What It Is Telling You 7 causes, cheapest first Where Empty Drip Tray usually leads ## Ice machine drain and pump repair. **Drain line clearing, air gap, drain pump, float and check valve · low to moderate.** Book a visit [What the job involves](https://icemachinerepair.center/services/ice-machine-drain-and-pump-repair/) ## Follett ice machines. A Follett visit weighs how chewable ice is made and moved to the bin or the dispenser before looking at any single part. [Follett ice machine repair](https://icemachinerepair.center/brands/follett/) More Follett codes [HI AMPS](https://icemachinerepair.center/error-codes/follett-hi-amps/) [LO WATER](https://icemachinerepair.center/error-codes/follett-lo-water/) [LO WATER flashing](https://icemachinerepair.center/error-codes/follett-lo-water-flashing/) [HI PRESSURE](https://icemachinerepair.center/error-codes/follett-hi-pressure/) [DRAIN CLOG](https://icemachinerepair.center/error-codes/follett-drain-clog/) [SERVICE](https://icemachinerepair.center/error-codes/follett-service/) [TIME DELAY](https://icemachinerepair.center/error-codes/follett-time-delay/) [Internal Water Leak Detected](https://icemachinerepair.center/error-codes/follett-internal-water-leak-detected/) [Clean and Sanitize](https://icemachinerepair.center/error-codes/follett-clean-and-sanitize/) [Filter Replacement Required](https://icemachinerepair.center/error-codes/follett-filter-replacement-required/) Drain and pump on other makes [Ice-O-Matic Error 4](https://icemachinerepair.center/error-codes/ice-o-matic-error-4/) [Koolaire Clean light flashing](https://icemachinerepair.center/error-codes/koolaire-clean-light/) [Marvel Er16](https://icemachinerepair.center/error-codes/marvel-er16/) [Maxx Ice Buzzer alarm](https://icemachinerepair.center/error-codes/maxx-ice-buzzer-alarm/) [True Residential E25](https://icemachinerepair.center/error-codes/true-e25/) [U-Line Er16](https://icemachinerepair.center/error-codes/u-line-er16/) [Viking Er16](https://icemachinerepair.center/error-codes/viking-er16/) [All 9 codes of this kind](https://icemachinerepair.center/error-codes/#family-drain) Follett builds this ### Modular ice machine An ice-making head set on top of a separate storage bin or drink dispenser, cooled by air, water or a condenser on the roof, turning out hundreds of pounds of cubes a day. Follett builds this ### Undercounter ice machine A self-contained ice machine that makes and stores its own ice under a bar, a service counter or a kitchen island, from commercial units to clear-ice models in large homes. Follett builds this ### Nugget ice machine An ice machine that freezes a thin layer inside a chilled cylinder and pushes it out with an auger as soft, chewable nuggets, for clinics, offices, hotels and large homes. ## In Follett's own words > Remove drip tray, empty water, clean and dry tray and terminals before re-installing [Follett Champion 7 and 15 ice and water dispenser manual](https://www.follettice.com/sites/default/files/2025-07/Iwd_IOSMan_Champion%207_15%20Series_01555127R05.pdf) [Follett Champion 7 and 15 ice and water dispenser manual](https://www.follettice.com/sites/default/files/2025-07/Iwd_IOSMan_Champion%207_15%20Series_01555127R05.pdf) Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Champion 7 and Champion 15 dispensers; units fitted with the drip tray drain accessory send the water to a drain instead. ## Follett Empty Drip Tray ice machine repair, where we come out. The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered. 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Pull out the drip tray and empty it. If it comes back, it needs a visit. ### My Champion says Empty Drip Tray right after I emptied it. Why? Water or scale left on the tray terminals can still bridge the sensors. Dry the terminals and the tray fully, then put it back. ### Can a Follett Champion drain its drip tray automatically? Yes. Follett sells a drip tray drain accessory that sends the water to a drain, so the tray no longer fills. ### Why does my Champion drip tray fill so quickly? Heavy use, cups overfilled under the water spout or a spout that keeps dripping all add up. A spout that drips when nobody is using it should be looked at. --- **[Read on the site: Follett Empty Drip Tray: the ice dispenser tray is full of water](https://icemachinerepair.center/error-codes/follett-empty-drip-tray/)** **[Book a visit with IceMachineRepair.center](https://icemachinerepair.center/schedule/)**