An office break room with a nugget ice machine and gray slab cabinets, seen close at the ice machine's bin door.

Santa Clara County, San Francisco Bay Area

Ice machine repair in Palo Alto.

Palo Alto offices and startups keep nugget ice machines in their shared kitchens, University Avenue restaurants run cube machines through long lunches, and a remodeled Eichler may hide a clear-ice undercounter unit at its home bar.

(844) 410-9163

Mon–Sat, 8am–8pm

  • Santa Clara County
  • Three things about Palo Alto
  • 10 repairs we do here

Book a visit

Three short steps, about a minute.

or call (844) 410-9163

What Palo Alto does
to an ice machine.

Electricity, gas and water inside Palo Alto come from a city-owned department, City of Palo Alto Utilities, rather than from PG&E, which serves nearly every other community in Northern California.

Power reaches the city through interconnection points on PG&E's transmission system.

Palo Alto's record high is 108°F, reached on September 6, 2022, and it sees 90°F or more on about 12 days in an average year.

North of Oregon Expressway most homes date from the first four decades of the 1900s, while to the south many are Eichler or Eichler-style houses from the two decades after World War II.

All of San Francisco Bay Area

Home bars with clear ice

Kitchen designers often place the clear-ice machine far from any floor drain, which means a drain pump hidden in the cabinet, and the pump's check valve and vent line are the first stop when water collects under a spotless island.

Newer developments

New shopping centers and office parks in planned communities hand tenants a space with an ice machine already installed, and the first thing a new restaurant or office should confirm is who owns it, since service follows the lease.

Family houses

Family houses in the suburbs often place an undercounter ice machine in a game room or a basement bar far from the kitchen sink, and its drain runs to a pump or a laundry standpipe, which is where a slow drain is usually found.

A visit in
Palo Alto.

Four steps from the call to a working ice machine in Palo Alto, Santa Clara County.

What repairs cost
  1. 01One cycle, watched closely
  2. 02The cause, then the price
  3. 03Parts that travel with us
  4. 04A harvest before we go

When an ice machine
cannot wait in Palo Alto.

In Palo Alto as anywhere, these four call for the ice machine to be shut down and left that way for our visit: water spreading from it or its drain across a walkway or toward an outlet, a burning or hot electrical smell, a breaker that trips when it starts, or a hiss or gas smell at a machine charged with flammable R-290.

All 17 problems

Back to your everyday

Ice machine trouble in Palo Alto?

Book with the street, what you are seeing and the model number — an ice machine technician covering Santa Clara County takes it from there.

(844) 410-9163 Schedule a repair