A New York restaurant's narrow basement prep room with a modular ice machine on its bin, seen from across the room.

New York Metro, NY

Ice machine repair in New York Metro.

New York's ice machines work in basement kitchens, narrow bars, office pantries and hotel floors, where space is short and summer air is heavy. Condensers crammed into closets overheat in heat waves, drains often rely on pumps, and every service call fits around building rules and trade hours.

(844) 410-9163

Mon–Sat, 8am–8pm

  • 67 areas covered
  • 8 counties
  • 13 with a page

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What New York Metro does
to an ice machine.

Central Park's weather station has logged as many as 39 days of 90°F or hotter in a single year, a record set in 1991 and matched in 1993.

Con Edison's grid delivers electricity to 3.6 million customers spread over 604 square miles.

Thomas Edison founded the Edison Illuminating Company in 1880, and its first power went to just 59 customers packed into lower Manhattan, the start of today's Con Edison.

Sandy left close to 2 million city residents in the dark in late October 2012, and more than 1 million lost cellphone service too.

The counties

Tower living

Many newer ice machines charged with R-290 sit in small tower pantries and lounges, and a hiss or a gas smell there means no switches and no flame: open the door, leave the room and call 911 if the smell is strong.

Small cafes and back bars

Where one short counter serves coffee, drinks and ice, the scoop tends to live inside the bin, and a handle touched by hands all day is how slime starts on the bin walls, so a clean cycle and a scoop holder solve more than any part.

Older housing stock

Old commercial buildings turned into bars and restaurants often have a single aging supply serving the whole back of house, and an ice machine on it fills its trough short whenever the dish area draws water, which shows as small or partial sheets of cubes.

The work,
in New York Metro.

Ten ice machine repairs, cheapest first, each with what New York Metro changes about it.

What we do

Ice machine diagnostic visit

A New York diagnostic visit is planned around a restaurant's delivery hours and a basement kept behind stairs or a sidewalk hatch; the technician checks the ice machine where it stands, times a cycle, and reports what failed and what the repair takes.

Ice machine cleaning and sanitizing

Slime grows in a busy New York bar's bin and water trough whatever the water, so a cleaning visit concentrates on sanitizing the curtain, the distribution tube and the bin walls on the maker's schedule, well ahead of the next inspection.

Ice machine water valve and filter repair

In New York a restaurant's ice machine often shares its supply with a busy dish area and a bar sink, and when they all draw at once the trough fills short; the visit checks the supply pressure during service, then the inlet valve and the filter.

Ice machine harvest repair

Busy New York bars notice a harvest problem as a bin that is empty by midnight, and the technician watches the machine through several harvests, checking that the curtain swings, the probe senses the sheet and the hot gas valve opens on time.

Ice machine condenser and fan repair

New York kitchens are small and hot, and an air-cooled ice machine pushed against a wall or boxed in by shelving breathes its own exhaust; the visit cleans the condenser, checks the fan and measures the clearance the maker asks for.

Ice machine drain and pump repair

Basement kitchens in New York often lift an ice machine's drain water to the sewer with a pump, and grease and scale from the kitchen can clog its intake; the visit cleans the pump and the line and checks the float that starts it.

Ice machine bin control repair

A New York bar whose ice machine never stops and spills cubes onto the floor usually has a bin control that failed or slipped out of place; the visit tests the control and sets it so the bin fills without overflowing.

Ice dispenser mechanism repair

New York offices put countertop ice and water dispensers in tight pantries, and a dispenser that runs slowly or not at all is checked at the motor, the gear case and the sensor or lever that tells it to run.

Ice machine control board repair

New York restaurants count on ice from opening to last call, and a control board that locks up after a brownout in a summer heat wave is diagnosed by reading its code history and checking the supply voltage at the machine.

Ice machine compressor and sealed system repair

In a New York basement with little ventilation, a newer ice machine's flammable R-290 charge is kept small by design, and any repair to that sealed system is done by a technician with the tools for it, with the room aired out and the charge recovered.

What an ice machine visit in
New York Metro looks like.

Four steps from the call to a working ice machine, the same in each of the 67 areas of New York Metro.

What repairs cost
  1. 01One cycle, watched closely
  2. 02The cause, then the price
  3. 03Parts that travel with us
  4. 04A harvest before we go

The makes we
service in New York Metro.

20 ice machine makes, across 8 counties and 67 areas of New York Metro.

All 20 brands

Back to your everyday

Ice machine trouble in New York Metro?

Book with the area you are in and what you are seeing — 67 areas across New York Metro, the same ice machine visit in each.

(844) 410-9163 Schedule a repair