A bar counter with a phone lying face down above an undercounter ice machine.

Contact

Talk to an
ice machine technician.

Need someone to look at an ice machine? The form above starts that fastest. Questions about an existing booking, a back-ordered valve, an estimate or a bill move quicker by phone while the office is open.

(844) 410-9163

Mon–Sat, 8am–8pm

  • Nine metros
  • 20 brands
  • No payment to book

Book a visit

Three short steps, about a minute.

or call (844) 410-9163

Talk to
a person.

Most questions have a quicker answer on a page of their own. The ones that do not are what the phone is for.

Phone

(844) 410-9163

Mon–Sat, 8am–8pm

Or book online

Before you call, keep the photo of the machine's data plate and the address where it stands at hand.

Book an ice machine repair

Say in the form above what the bin, the cubes, the drain or the lights are doing; sending it is free.

Open the form

Change an ice machine visit

Ring us, give the service address, and say which new slot or which back entrance works.

Call us

A light or a code

The flashing light or code on your machine may already have a page of its own here.

Look it up

How the repairs are priced

Jobs from a cleaning or a water filter up to a control board or a compressor, lightest to heaviest.

Open the cost page

What to have
ready.

Any of these shortens the call. The brand and the model number decide whether the part comes on the first visit.

Or put them in the form

The model and serial

On the back or under the front cover of a modular head, behind the grille of an undercounter unit; the serial settles which version of a part rides in the van.

Error codesThe light or code

The same code can name different parts on different makes.

ProblemsWhat the ice is doing

No ice, too little, thin or cloudy cubes, no harvest, water running nonstop, a drain that backs up.

When it started

A skipped cleaning, a new filter, a hot week, a power cut, work on the water or drain line.

About
this business.

Independent repair service. Not affiliated with, authorized or endorsed by any manufacturer. Brand names and model numbers are the property of their respective owners and are used here for identification only, to describe the appliances we service.

Privacy policy

Where we
work.

Nine metros and 102 areas with a page of their own. Not listed? Ask: we will say straight away.

All service areas
A family filling glasses with nugget ice from an ice machine in a large home kitchen.
For the heart of your home.

Before
you call.

Do you work for an ice machine maker?
No. We are an independent company and answer to no ice machine brand. Seeing a brand listed here tells you what we fix, not who we work for.
I lease the space. Can I book the ice machine repair myself?
Yes. An ice machine can belong to the landlord, the building or a leasing company, so check who owns it and who pays first. Once that is settled, put their details in the notes so they get the report too.
How do I move my ice machine appointment?
Phone the office, quote the service address and name a slot that fits better; a service entrance, a gate code or a parking note can go on the same call.
Can I ask a question about my ice machine for free?
Yes, there is no charge for a question. The booking form lists the trip fee before you send it, and any repair price comes after the diagnosis, not on the invoice as a surprise.

Back to your everyday

Let’s get your ice machine working again.

Three short steps online, or one call. Tell us what you are seeing and pick a window that works.

(844) 410-9163 Schedule a repair