The small keypad of a stainless modular ice machine with one plain amber light lit beside its buttons, the ice machine's bin below it holding a full mound of clear cubes.

Whirlpool Cleaning Needed: scale is due to come off the freezing plate

As water freezes on the plate, the minerals it leaves behind collect as scale, and Whirlpool asks for a cleaning when this indicator lights, after 9 months, or whenever output falls off.

(844) 410-9163

Mon–Sat, 8am–8pm

  • Mode, not a failure
  • No repair needed
  • Source: Whirlpool

Book a visit

Three short steps, about a minute.

or call (844) 410-9163

What Cleaning Needed
actually means.

As water freezes on the plate, the minerals it leaves behind collect as scale, and Whirlpool asks for a cleaning when this indicator lights, after 9 months, or whenever output falls off. With harder water Whirlpool expects the interval to shrink to about 6 months. The condenser needs attention at the same time, because a clogged one also cuts production.

Whirlpool ice machine display · also shown as Cleaning Cycle button lit

What to do when Cleaning Needed shows on the ice machine

Before you book,
in this order.

Each step comes from Whirlpool's own guidance for Cleaning Needed on its ice machines. Follow it to the end: the last card says whether this is a visit.

01

Plan a cleaning run with an ice machine cleaner Whirlpool approves, following the guide for your model.

02

Clean the air-cooled condenser while the machine is off and unplugged, as Whirlpool pairs it with the water system.

03

After the run, confirm the drain cap on the water pan is screwed on tight, since a loose cap gives thin ice or none.

04

If the indicator stays lit after a completed run, book a visit.

Cleared?

The light or code is gone, and the machine fills, freezes and drops a full batch of cubes into the bin with no new part. If it returns within a week, or the clean light comes back straight after a cleaning cycle, mention that in the booking.

What not to do

This indicator does not stop ice production and is not a report of a broken part. A machine that has stopped making ice altogether with this light on usually has a second cause, such as a closed valve or a kinked drain hose.

No repair indicated

Nothing to repair.

Nothing is broken; the control is reporting a state someone chose or a routine it runs: a clean or sanitize reminder counting the hours since the last cycle, a delay of a few minutes after power returns before the pump and compressor start, a bin-full light while the bin control is satisfied, or a standby or off mode someone chose at the keypad. No part is needed; finishing the cycle the light asks for, waiting out the delay or the key sequence from the manual ends it.

In Whirlpool's own words

It is recommended that you clean the ice Maker when the "Cleaning Needed" or
Whirlpool Product Help: Cleaning Light Blinking - Freestanding Ice Maker Whirlpool Product Help: Cleaning Light Blinking - Freestanding Ice Maker Whirlpool Product Help: Not Making Ice - Has Power - Freestanding Ice Maker

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Whirlpool 15-inch clear-ice machines. Depending on the panel, the reminder shows as a Cleaning Needed light or a lit Cleaning Cycle button.

Whirlpool Cleaning Needed ice machine repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family filling glasses with nugget ice from an ice machine in a large home kitchen.
For the heart of your home.

Questions
about Cleaning Needed.

Can I clear Cleaning Needed myself?
Plan a cleaning run with an ice machine cleaner Whirlpool approves, following the guide for your model.
How often will the Whirlpool Cleaning Needed light come on?
Roughly every 9 months in normal water. Whirlpool says hard water can make a cleaning necessary about every 6 months, even before the light.
Does cleaning a Whirlpool ice machine include the condenser?
It should. Whirlpool pairs the water system and the air-cooled condenser as the two things to keep clean for full output.
My Whirlpool makes thin cubes and shows Cleaning Needed. Which do I fix first?
Run the cleaning first, then check that the drain cap on the water pan is tight. If the cubes are still thin, book a visit.

Back to your everyday

Still showing Cleaning Needed?

A booking with a code goes further when it carries the light or code copied as it appeared, the model and serial off the data plate, and a word on whether cubes still fall into the bin. With those three in hand, our office can match the probable part to your machine the same afternoon.

(844) 410-9163 Schedule a repair