The dark keypad and display on the front of a stainless modular ice machine in a quiet back room, no lights lit on the ice machine and its bin door closed.

KitchenAid Service light: the ice machine control found a problem

KitchenAid does not print a list of what triggers the Service light; its help page only says the light shows that service is needed.

(844) 410-9163

Mon–Sat, 8am–8pm

  • Control board and power
  • Ice machine control board repair
  • Source: KitchenAid

Book a visit

Three short steps, about a minute.

or call (844) 410-9163

What Service light
actually means.

KitchenAid does not print a list of what triggers the Service light; its help page only says the light shows that service is needed. A single restart is the owner's step, and a light that returns after it calls for a diagnosis on site.

KitchenAid ice machine display · also shown as Service

What to do when Service light shows on the ice machine

Before you book,
in this order.

Each step comes from KitchenAid's own guidance for Service light on its ice machines. Follow it to the end: the last card says whether this is a visit.

01

Turn the machine off and back on with the power button, or at the breaker from a dry panel.

02

Before restarting, make sure the water supply valve is open and the drain hose is not kinked, since both can stop a cycle.

03

If the Service light returns, leave the machine off and book a visit.

Still there?

It usually turns into ice machine control board repair. Book with the code and the model number.

What not to do

The Service light is not the filter or cleaning reminder, which have their own lights. It also gives no hint of which part is involved, so the cause has to be read from the machine itself.

Where Service light usually leads

Ice machine control board repair.

Control board, display, transformer, thermistors and harness · moderate to highest.

In KitchenAid's own words

If the service light turns on, turn the ice maker off and back on.
KitchenAid Product Help: Service Light On - Freestanding Ice Maker

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. KitchenAid freestanding and undercounter clear-ice machines that have a Service indicator. KitchenAid publishes no code table for these machines.

KitchenAid Service light ice machine repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family filling glasses with nugget ice from an ice machine in a large home kitchen.
For the heart of your home.

Questions
about Service light.

Can I clear Service light myself?
Turn the machine off and back on with the power button, or at the breaker from a dry panel. If it comes back, it needs a visit.
What does the Service light on a KitchenAid ice machine actually point to?
KitchenAid does not say. It only asks for one restart, and a light that comes back needs a technician to read the machine.
Is it safe to keep using my KitchenAid ice machine with the Service light on?
If there is no water on the floor and no burning smell, the ice already in the bin is fine to use. Leave the machine off after a second Service light and book a visit.
Will unplugging my KitchenAid ice machine clear the Service light?
A power cycle is exactly the step KitchenAid suggests. If the light returns, the underlying condition is still there.

Back to your everyday

Still showing Service light?

A booking with a code goes further when it carries the light or code copied as it appeared, the model and serial off the data plate, and a word on whether cubes still fall into the bin. With those three in hand, our office can match the probable part to your machine the same afternoon.

(844) 410-9163 Schedule a repair