Scotsman code E: controller self-test did not pass
Both the Prodigy cuber and the CM3 nugget control run a self-test.
Mon–Sat, 8am–8pm
- Control board and power
- Ice machine control board repair
- Source: Scotsman
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Three short steps, about a minute.
or call (844) 410-9163
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What E
actually means.
Both the Prodigy cuber and the CM3 nugget control run a self-test. If it does not pass, the display shows E. Unlike the numbered codes, E points at the controller itself.
Scotsman ice machine display
What to do when E shows on the ice machineKind of codeControl board and power
The board lost track of itself or of its power: a voltage too low or too high at startup, a relay that no longer closes, a keypad or display that stays dark, or a memory error after a surge. Switching off at the machine's own switch for a minute clears a passing glitch. A code that returns, a breaker that trips, or any hot or burning smell means the power stays off and the board, the wiring and the relays are left to a technician.
Usually leads toIce machine control board repair
The controller, its display, the sensors it reads and their wiring, tested when a code, a blinking light or a dead machine points there.
Shows up asIce Machine Error Code or Flashing Light: What It Is Telling You
An ice machine error code may show as a number on a small display, a pattern of blinking lights on the control board, a colored light on the front, or a machine that stops with one indicator flashing.
MakeScotsman
A Scotsman visit sorts out which kind of ice the machine makes, because each kind follows a different service path.
SourceScotsman Prodigy ELITE modular cuber service manual, MC0322 through MC2148 (January 2022)
Prodigy and Prodigy ELITE cubers (MC and C models) show one character in the code display next to the lights. Prodigy flaked and nugget machines with the CM3 control (N and F models) use the same display with a different code list.
Before you book,
in this order.
Each step comes from Scotsman's own guidance for E on its ice machines. Follow it to the end: the last card says whether this is a visit.
Switch the machine off at the Off button, wait a minute, then switch it back on.
If E returns, leave the machine off and note the model and serial number.
Book a visit; the controller will need testing and possibly replacing.
Still there?
It usually turns into ice machine control board repair. Book with the code and the model number.
What not to do
E is not a water, harvest or cooling code. Scotsman says numbered codes on their own do not mean the controller has failed; E is the one that does.
What you may
notice with it.
The ice machine problems E tends to arrive with. Answer these at the ice machine before anyone is booked.
All problems
Where E usually leads
Ice machine control board repair.
Scotsman
ice machines.
A Scotsman visit sorts out which kind of ice the machine makes, because each kind follows a different service path.
Scotsman ice machine repairMore Scotsman codes
Control board and power on other makes
Modular ice machine
An ice-making head set on top of a separate storage bin or drink dispenser, cooled by air, water or a condenser on the roof, turning out hundreds of pounds of cubes a day.
Undercounter ice machine
A self-contained ice machine that makes and stores its own ice under a bar, a service counter or a kitchen island, from commercial units to clear-ice models in large homes.
Nugget ice machine
An ice machine that freezes a thin layer inside a chilled cylinder and pushes it out with an auger as soft, chewable nuggets, for clinics, offices, hotels and large homes.
In Scotsman's own words
Self Test Failed
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Prodigy and Prodigy ELITE cubers (MC and C models) show one character in the code display next to the lights. Prodigy flaked and nugget machines with the CM3 control (N and F models) use the same display with a different code list.
Scotsman E ice machine repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about E.
Can I clear E myself?
Does code E on a Scotsman always mean a new controller?
Can I keep using ice already in the bin after code E?
Why did E appear right after a power outage on my Scotsman?
Back to your everyday
Still showing E?
A booking with a code goes further when it carries the light or code copied as it appeared, the model and serial off the data plate, and a word on whether cubes still fall into the bin. With those three in hand, our office can match the probable part to your machine the same afternoon.