The small keypad of a stainless modular ice machine with one plain amber light lit beside its buttons, the ice machine's bin below it holding a full mound of clear cubes.

Maxx Ice Add chemical: the ice machine is waiting for cleaner

When the CLEAN button is pressed during Water Fill, the LCD shows Cleaning, Add chemical and a 30-minute countdown.

(844) 410-9163

Mon–Sat, 8am–8pm

  • Mode, not a failure
  • No repair needed
  • Source: Maxx Ice

Book a visit

Three short steps, about a minute.

or call (844) 410-9163

What Add chemical
actually means.

When the CLEAN button is pressed during Water Fill, the LCD shows Cleaning, Add chemical and a 30-minute countdown. For the first minute Add chemical flashes, which is the moment to pour the ice machine cleaner solution into the water tank. After that the pump runs the cleaner through the system until the countdown reaches zero.

Maxx Ice ice machine display · also shown as Cleaning

What to do when Add chemical shows on the ice machine

Before you book,
in this order.

Each step comes from Maxx Ice's own guidance for Add chemical on its ice machines. Follow it to the end: the last card says whether this is a visit.

01

Mix and pour the ice machine cleaner exactly as its label and the Maxx Ice manual say, during that first minute.

02

Wear gloves and eye protection when handling the cleaner, and never mix it with other cleaners.

03

Let the 30-minute cycle finish, then press ON/OFF twice to return to ice making.

04

Prefer not to handle the cleaner? Book a visit and we will run the cleaning.

Cleared?

The light or code is gone, and the machine fills, freezes and drops a full batch of cubes into the bin with no new part. If it returns within a week, or the clean light comes back straight after a cleaning cycle, mention that in the booking.

What not to do

Add chemical is not a warning that something is wrong with the water. It appears only because the CLEAN button started a cleaning cycle.

What you may
notice with it.

The ice machine problems Add chemical tends to arrive with. Answer these at the ice machine before anyone is booked.

All problems

No repair indicated

Nothing to repair.

Nothing is broken; the control is reporting a state someone chose or a routine it runs: a clean or sanitize reminder counting the hours since the last cycle, a delay of a few minutes after power returns before the pump and compressor start, a bin-full light while the bin control is satisfied, or a standby or off mode someone chose at the keypad. No part is needed; finishing the cycle the light asks for, waiting out the delay or the key sequence from the manual ends it.

In Maxx Ice's own words

At the first one minute, the words of "Add chemical" flash to remind
Maxx Ice Intelligent Series modular MIM360N to MIM1000N manual Maxx Ice Intelligent Series modular MIM360N to MIM1000N manual

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Intelligent Series LCD models (MIM150N to MIM320N(H), MIM360N to MIM1000N(H)). LED models show cleaning with the green and yellow lights flashing together.

Maxx Ice Add chemical ice machine repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family filling glasses with nugget ice from an ice machine in a large home kitchen.
For the heart of your home.

Questions
about Add chemical.

Can I clear Add chemical myself?
Mix and pour the ice machine cleaner exactly as its label and the Maxx Ice manual say, during that first minute.
I missed the Add chemical prompt on my Maxx Ice. What now?
Stop the cycle with ON/OFF, then start it again from Water Fill so you get a fresh first minute to add the cleaner.
Can I press CLEAN on my Maxx Ice while it is making ice?
No. The manual says the CLEAN button has no effect during ice making, harvest or Bin Full, so turn the machine off and on and press it during Water Fill.
How do I get my Maxx Ice back to making ice after cleaning?
When the countdown reaches zero the machine waits in suspend mode. Press ON/OFF twice and the next ice cycle begins.

Back to your everyday

Still showing Add chemical?

A booking with a code goes further when it carries the light or code copied as it appeared, the model and serial off the data plate, and a word on whether cubes still fall into the bin. With those three in hand, our office can match the probable part to your machine the same afternoon.

(844) 410-9163 Schedule a repair