IceMachineRepair.center (844) 410-9163Mon–Sat, 8am–8pm Book a visit
A stainless modular ice machine head sitting on top of a wide stainless ice bin in a restaurant back-of-house, the ice bin door lifted to show a heap of clear square ice cubes and a plain white scoop, the ice machine standing against a white tiled wall with a floor drain below it.

Maxx Ice
Ice Machine Repair

A Maxx Ice call opens with the location: room temperature, airflow around the unit and a drain that falls the way it should.

(844) 410-9163

Mon–Sat, 8am–8pm

  • 2 ice machine types
  • 6 problems we see
  • 7 error codes

Book a visit

Three short steps, about a minute.

or call (844) 410-9163

Maxx Ice ice machines,
specifically.

Maxx Ice is a value line of cube ice machines: modular heads from 22 to 30 inches wide that sit on a separate bin, and self-contained undercounter units from compact 15-inch models up to machines with a 100-pound bin. Most visits are to bars, cafes and small restaurants, where the machine is read from its LCD or its three colored lights before any panel comes off.

The Maxx Ice lineup

Builds2 ice machine types

Modular ice machine · Undercounter ice machine

Called out forIce Machine Error Code or Flashing Light: What It Is Telling You

and 5 more problems on Maxx Ice

Repairs we do10 repairs, on any make

Ice machine diagnostic visit · Ice machine cleaning and sanitizing · Ice machine water valve and filter repair · Ice machine harvest repair

Error codesBlinking exclamation mark · Bin Full · Bin Full Release · Add chemical · Purging Water

7 Maxx Ice codes with a page of their own

The Maxx Ice
lineup.

Maxx Ice builds 2 of the 4 ice machine types this site covers. Which one decides how the visit is planned.

All ice machine types
Modular

Modular ice machine

3 of the problems we see on Maxx Ice come up on it Modular ice machine repair Undercounter

Undercounter ice machine

4 of the problems we see on Maxx Ice come up on it Undercounter ice machine repair

What is particular
to Maxx Ice.

We service Maxx Ice Intelligent Series and earlier modular heads (MIM360N through MIM1000), self-contained units (MIM75 to MIM320N and the V-Series), and the 15-inch indoor and outdoor MIM50 models. Maxx Ice also sells a small countertop nugget appliance, which belongs to our ice maker service rather than this one.

A water curtain doubles as the bin switch

On the modular heads, a full bin holds the water curtain open and the machine stops with Bin Full. A curtain knocked out of its hinge or propped by one cube does the same thing, so we check the curtain before the board.

Two generations of control panel

Intelligent Series machines (the N models) have an LCD that spells out the stage and marks a problem with a blinking exclamation mark. Older and smaller models use red, green and yellow lights whose blink patterns carry the same news.

Drain pump on some 15-inch units

The MIM50P and MIM50P-O carry an internal drain pump for sites without a floor drain. When it cannot keep up, a buzzer sounds, and Maxx Ice tells the owner to shut the machine and the water off and dry the bin.

A purge setting you can change

Intelligent Series units let you set how often the water trough is purged, from 0 to 20 cycles, and the factory setting is 20. On hard water we often shorten that interval rather than blame scale on the parts.

Parts

Maxx Ice posts spec sheets and manuals for each model and runs a technical service locator and a service claim form on its site. Boards, probes and water valves are matched to the full model number, since full-dice and half-dice versions of one size differ.

Repair or replace

Water valves, probes, pumps, fans and the curtain switch are inexpensive fixes that keep a Maxx Ice running for years. A compressor or evaporator failure on a small, older self-contained unit is where replacement often makes more sense than repair.

Book your Maxx Ice visit

What we are
called out for.

On Maxx Ice, most often ice machine error code or flashing light: what it is telling you.

All problems

Maxx Ice error codes

All Maxx Ice codes
Close view of the small dark control panel on the front of a stainless modular ice machine head, one abstract indicator light glowing amber and a few plain unlit dots beside it, the edge of the ice machine's clear water curtain visible through a narrow window below.

Ice Machine Error Code or Flashing Light: What It Is Telling You

7 causes, cheapest first

 A stainless undercounter ice machine under a hotel bar with its insulated bin door swung open, the ice machine's bin completely empty and dry except for a white plastic scoop lying in the bottom, the steel counter above holding a row of clean glasses.

Ice Machine Running but Not Making Ice

6 causes, cheapest first

 A stainless modular ice machine head on a stainless storage bin in a hotel service corridor, the bin door propped open and clear cubes heaped high up to the underside of the ice machine head and spilling over the edge of the bin onto the tile floor below.

Ice Bin Full but the Ice Machine Keeps Making Ice

6 causes, cheapest first

 Close view into the open bin of a stainless ice machine, a mix of cubes on top: some full clear square cubes and many thin, hollow, dimpled cubes and broken shards, a white plastic scoop resting at the edge of the ice machine's bin.

Ice Machine Cubes Coming Out Thin, Small or Hollow

6 causes, cheapest first

Not a
Maxx Ice?

Maxx Ice is one of 20 ice machine makes on this site. The other 19 each have a page of their own.

All 20 brands

Maxx Ice ice machine repair,
where we come out.

9 metros, each with its own page.

All service areas

Tampa BayFL · 31 areas

OrlandoFL · 30 areas

Miami / South FloridaFL · 47 areas

New York MetroNY · 75 areas

HoustonTX · 36 areas

ChicagoIL · 50 areas

Los AngelesCA · 95 areas

San DiegoCA · 31 areas

San Francisco Bay AreaCA · 74 areas

A family filling glasses with nugget ice from an ice machine in a large home kitchen.
For the heart of your home.

Questions about
Maxx Ice ice machines.

My Maxx Ice head says Bin Full but the bin is half empty. Why?
The machine reads a full bin through its water curtain, so anything holding the curtain open looks like a full bin. Check that the curtain hangs freely and that no cube is wedged under it.
What does the blinking exclamation mark on a Maxx Ice LCD mean?
The self-check has found a problem with a probe, the condenser temperature, the water supply or a cycle that ran too long. Pressing ADJUST shows which one.
Why does my Maxx Ice undercounter unit beep continuously?
On the MIM50P and MIM50P-O the buzzer means the internal drain pump is not clearing water. Turn off the machine and the water supply, empty the bin and wipe up any overflow before anything else.
How often should a Maxx Ice machine be cleaned?
The manuals call for cleaning the ice-making system with an ice machine cleaner through the machine's CLEAN cycle, more often where the water is hard. The condenser also needs regular cleaning so the machine does not run long cycles.

Back to your everyday

Book your Maxx Ice visit.

Have the ice machine's model number ready — on Maxx Ice it decides which parts come on the first visit.

Schedule a repair Call (844) 410-9163
(844) 410-9163 Schedule a repair