Atosa E2: the ice machine's harvest is taking too long
During harvest, hot gas warms the evaporator until the cubes drop.
Mon–Sat, 8am–8pm
- Harvest and freeze cycle
- Ice machine harvest repair
- Source: Atosa
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or call (844) 410-9163
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What E2
actually means.
During harvest, hot gas warms the evaporator until the cubes drop. If the ice is too thick, the evaporator is scaled, the room is cold or the harvest valve does not open fully, the drop takes too long and the board stops with E2. On both control generations, E2 means a long harvest.
Atosa ice machine display
What to do when E2 shows on the ice machineKind of codeHarvest and freeze cycle
A freeze ran longer than the board allows, or a harvest started and the ice never fell. Scale on the evaporator holds the sheet to the plate, a thickness probe crusted with minerals never signals, a hot gas valve that does not open leaves the plate cold, a harvest assist that does not push, or a water curtain that swings without tripping its switch all end in this family. A cleaning cycle run by the manual often clears it; a valve or a probe is a technician's job.
Usually leads toIce machine harvest repair
The hot gas valve, harvest assist, curtain switch and thickness probe that decide when a sheet of cubes is done and make it drop.
Shows up asIce Machine Error Code or Flashing Light: What It Is Telling You
An ice machine error code may show as a number on a small display, a pattern of blinking lights on the control board, a colored light on the front, or a machine that stops with one indicator flashing.
MakeAtosa
An Atosa ice machine visit opens with the water supply and the air around the condenser, and only then turns to the harvest.
SourceAtosa ice equipment user manual, YRU/YDS/YRS/YRM/YRL/BYR series (2025)
Display series (2025 manual): Long ice harvesting time. YR-AP-161 LED board: harvest over 4.5 minutes three times, shown by the red D9 LED flashing slowly. The HD350 hotel dispenser manual uses a different limit.
Before you book,
in this order.
Each step comes from Atosa's own guidance for E2 on its ice machines. Follow it to the end: the last card says whether this is a visit.
Check whether a slab of ice is still stuck on the evaporator.
If the machine has not been cleaned recently, schedule a cleaning with an approved ice machine cleaner.
Make sure the room is not unusually cold.
If E2 returns after cleaning, book a visit to check the ice thickness setting and the harvest valve.
Still there?
It usually turns into ice machine harvest repair. Book with the code and the model number.
What not to do
E2 does not mean the machine is out of water; that is E5. It also does not mean the bin is full, which shows FUL.
What you may
notice with it.
The ice machine problems E2 tends to arrive with. Answer these at the ice machine before anyone is booked.
All problems
Where E2 usually leads
Ice machine harvest repair.
Atosa
ice machines.
An Atosa ice machine visit opens with the water supply and the air around the condenser, and only then turns to the harvest.
Atosa ice machine repairMore Atosa codes
Harvest and freeze cycle on other makes
Modular ice machine
An ice-making head set on top of a separate storage bin or drink dispenser, cooled by air, water or a condenser on the roof, turning out hundreds of pounds of cubes a day.
Undercounter ice machine
A self-contained ice machine that makes and stores its own ice under a bar, a service counter or a kitchen island, from commercial units to clear-ice models in large homes.
Ice and water dispenser
A countertop or floor-standing unit in a hotel hallway, an office or a clinic that makes and stores ice and hands it out with water at the touch of a lever, a button or a sensor.
In Atosa's own words
E2 Long ice harvesting time 2.Check the harvest solenoid valve is fully open
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Display series (2025 manual): Long ice harvesting time. YR-AP-161 LED board: harvest over 4.5 minutes three times, shown by the red D9 LED flashing slowly. The HD350 hotel dispenser manual uses a different limit.
Atosa E2 ice machine repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about E2.
Can I clear E2 myself?
Can thick ice cause E2 on an Atosa?
Does scale cause E2 on an Atosa ice machine?
My Atosa in a cold room shows E2. Is that related?
Back to your everyday
Still showing E2?
A booking with a code goes further when it carries the light or code copied as it appeared, the model and serial off the data plate, and a word on whether cubes still fall into the bin. With those three in hand, our office can match the probable part to your machine the same afternoon.