IceMachineRepair.center (844) 410-9163Mon–Sat, 8am–8pm Book a visit
The front grille of an undercounter ice machine beside a removed gray air filter blanketed with lint, resting on a towel on the floor in front of the ice machine.

True E14: the room around the ice machine is too hot

True's T2 probe measures the air around the machine.

(844) 410-9163

Mon–Sat, 8am–8pm

  • Condenser and airflow
  • Ice machine condenser and fan repair
  • Source: True Residential

Book a visit

Three short steps, about a minute.

or call (844) 410-9163

What E14
actually means.

True's T2 probe measures the air around the machine. E14 tells you it saw more than 130°F, which on a head in a closet, next to a fryer line or with its exhaust trapped means hot air is recirculating back into the condenser.

True Residential ice machine display

What to do when E14 shows on the ice machine

Kind of codeCondenser and airflow

The machine could not shed its heat. An air filter packed with lint, a condenser coil furred with grease and dust, a fan motor that no longer spins, a machine pushed into a hot corner without its clearance, a water-cooled condenser whose regulating valve starves it, or a remote condenser on a roof blocked by leaves all show up here. Washing the air filter and freeing the space around the machine clears many cases; a fan motor or a valve means a visit.

Usually leads toIce machine condenser and fan repair

Air-cooled coils, fan motors and filters, water-cooled regulating valves and rooftop remote condensers, cleaned or repaired so the ice machine can shed its heat.

Shows up asIce Machine Error Code or Flashing Light: What It Is Telling You

An ice machine error code may show as a number on a small display, a pattern of blinking lights on the control board, a colored light on the front, or a machine that stops with one indicator flashing.

MakeTrue Residential

True ice machine visits begin with the installation: the supply, the drain fall and the clearance the machine needs to cool.

SourceTrue Ice TCIM modular ice machine service manual (TEC_TM_198 Rev A)

True Ice TCIM air-cooled modular heads (TCIM-422 to TCIM-830), touchscreen control; the code shows on the active alarm screen and stays in the alarm log.

Before you book,
in this order.

Each step comes from True Residential's own guidance for E14 on its ice machines. Follow it to the end: the last card says whether this is a visit.

01

Feel the air at the condenser outlet and around the head; if the space is very hot, open it up or improve ventilation.

02

Check that the condenser fan is running during the freeze cycle.

03

If the room is normal and E14 persists, book a visit to have the probe tested.

Still there?

It usually turns into ice machine condenser and fan repair. Book with the code and the model number.

What not to do

E14 is a room-temperature alarm, not a failure in the sealed system itself. The opposite limit, below 33°F, is E15, and a probe that reads open or shorted shows as E2.

What you may
notice with it.

The ice machine problems E14 tends to arrive with. Answer these at the ice machine before anyone is booked.

All problems

Before you call

Ice Machine Error Code or Flashing Light: What It Is Telling You

All 7 causes, cheapest first

It also comes with

Close view of the small dark control panel on the front of a stainless modular ice machine head, one abstract indicator light glowing amber and a few plain unlit dots beside it, the edge of the ice machine's clear water curtain visible through a narrow window below. Problem

Ice Machine Error Code or Flashing Light: What It Is Telling You

7 causes, cheapest first

Where E14 usually leads

Ice machine condenser and fan repair.

Condenser cleaning, fan motor, water regulating valve or remote condenser work · low to moderate.
Book a visit What the job involves

True Residential
ice machines.

True ice machine visits begin with the installation: the supply, the drain fall and the clearance the machine needs to cool.

True Residential ice machine repair

More True Residential codes

E6E20E22E32E12E24E29E27E28E25E26E31
All 15 True Residential codes

Condenser and airflow on other makes

Atosa E4Blue Air E02Follett HI PRESSUREHoshizaki 4 beepsManitowoc E04Scotsman 4
All 9 codes of this kind
A stainless modular ice machine head sitting on top of a wide stainless ice bin in a restaurant back-of-house, the ice bin door lifted to show a heap of clear square ice cubes and a plain white scoop, the ice machine standing against a white tiled wall with a floor drain below it. True Residential builds this

Modular ice machine

An ice-making head set on top of a separate storage bin or drink dispenser, cooled by air, water or a condenser on the roof, turning out hundreds of pounds of cubes a day.

In True Residential's own words

Ambient temp exceeded 130˚F (54˚C)
True Ice TCIM modular ice machine service manual (TEC_TM_198 Rev A) True Ice TCIM modular ice machine service manual (TEC_TM_198 Rev A)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. True Ice TCIM air-cooled modular heads (TCIM-422 to TCIM-830), touchscreen control; the code shows on the active alarm screen and stays in the alarm log.

True Residential E14 ice machine repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas

Tampa BayFL · 31 areas

OrlandoFL · 30 areas

Miami / South FloridaFL · 47 areas

New York MetroNY · 75 areas

HoustonTX · 36 areas

ChicagoIL · 50 areas

Los AngelesCA · 95 areas

San DiegoCA · 31 areas

San Francisco Bay AreaCA · 74 areas

A family filling glasses with nugget ice from an ice machine in a large home kitchen.
For the heart of your home.

Questions
about E14.

Can I clear E14 myself?
Feel the air at the condenser outlet and around the head; if the space is very hot, open it up or improve ventilation. If it comes back, it needs a visit.
Where is the T2 probe on a True ice machine?
It reads ambient air near the condenser. If it sits in the path of exhaust from another appliance, it can read high even when the room feels normal.
Can a True ice machine run in a hot kitchen?
It can, as long as it gets enough cool air to its condenser. Heads pushed into tight corners or next to cooking equipment are the ones that raise E14.
Does E14 stop ice production on my True?
Treat it as a reason the machine is struggling. Fix the air around it first, then see whether production recovers.

Back to your everyday

Still showing E14?

A booking with a code goes further when it carries the light or code copied as it appeared, the model and serial off the data plate, and a word on whether cubes still fall into the bin. With those three in hand, our office can match the probable part to your machine the same afternoon.

Schedule a repair Call (844) 410-9163
(844) 410-9163 Schedule a repair