

True E26: the harvest took too long
A True head knows a harvest is complete when the falling sheet swings the bin switch open.
Mon–Sat, 8am–8pm
- Harvest and freeze cycle
- Ice machine harvest repair
- Source: True Residential
Book a visit
Three short steps, about a minute.
or call (844) 410-9163
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What E26
actually means.
A True head knows a harvest is complete when the falling sheet swings the bin switch open. E26 means that did not happen three times in a row, which points to a switch stuck closed, an evaporator frozen solid or a sheet that is not releasing, sometimes linked to the refrigerant charge.
True Residential ice machine display
What to do when E26 shows on the ice machineKind of codeHarvest and freeze cycle
A freeze ran longer than the board allows, or a harvest started and the ice never fell. Scale on the evaporator holds the sheet to the plate, a thickness probe crusted with minerals never signals, a hot gas valve that does not open leaves the plate cold, a harvest assist that does not push, or a water curtain that swings without tripping its switch all end in this family. A cleaning cycle run by the manual often clears it; a valve or a probe is a technician's job.
Usually leads toIce machine harvest repair
The hot gas valve, harvest assist, curtain switch and thickness probe that decide when a sheet of cubes is done and make it drop.
Shows up asIce Machine Error Code or Flashing Light: What It Is Telling You
An ice machine error code may show as a number on a small display, a pattern of blinking lights on the control board, a colored light on the front, or a machine that stops with one indicator flashing.
MakeTrue Residential
True ice machine visits begin with the installation: the supply, the drain fall and the clearance the machine needs to cool.
SourceTrue Ice TCIM modular ice machine service manual (TEC_TM_198 Rev A)
True Ice TCIM air-cooled modular heads (TCIM-422 to TCIM-830), touchscreen control; the code shows on the active alarm screen and stays in the alarm log.
Before you book,
in this order.
Each step comes from True Residential's own guidance for E26 on its ice machines. Follow it to the end: the last card says whether this is a visit.
Turn the head off and look at the evaporator: note whether a full sheet is stuck on it.
Check that the bin switch or flap moves freely and is not jammed by ice.
Book a visit if the sheet is frozen on; the harvest system and charge need testing, and ice should never be pried off the evaporator.
Still there?
It usually turns into ice machine harvest repair. Book with the code and the model number.
What not to do
E26 is about harvest, not about a full bin; a full bin simply stops the head. A hot gas valve problem during harvest has its own alarm, E31.
What you may
notice with it.
The ice machine problems E26 tends to arrive with. Answer these at the ice machine before anyone is booked.
All problemsWhere E26 usually leads
Ice machine harvest repair.
True Residential
ice machines.
True ice machine visits begin with the installation: the supply, the drain fall and the clearance the machine needs to cool.
True Residential ice machine repairMore True Residential codes
All 15 True Residential codesHarvest and freeze cycle on other makes
In True Residential's own words
ALARM Long Harvest
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. True Ice TCIM air-cooled modular heads (TCIM-422 to TCIM-830), touchscreen control; the code shows on the active alarm screen and stays in the alarm log.
True Residential E26 ice machine repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about E26.
Can I clear E26 myself?
My True shows E26 and there is a solid block of ice on the evaporator. What now?
Can the bin switch alone cause E26?
Does E26 mean the bin is full?
Back to your everyday
Still showing E26?
A booking with a code goes further when it carries the light or code copied as it appeared, the model and serial off the data plate, and a word on whether cubes still fall into the bin. With those three in hand, our office can match the probable part to your machine the same afternoon.