

True E22: a freeze cycle ran over 40 minutes
A True head sets a maximum length for each freeze cycle.
Mon–Sat, 8am–8pm
- Cooling system
- Ice machine compressor and sealed system repair
- Source: True Residential
Book a visit
Three short steps, about a minute.
or call (844) 410-9163
Loading appointment form…
The appointment form couldn’t load. Please try again.
What E22
actually means.
A True head sets a maximum length for each freeze cycle. When a cycle runs past 40 minutes the control logs E22, and True's service steps go straight to whether the compressor is running and what the high- and low-side pressures read.
True Residential ice machine display
What to do when E22 shows on the ice machineKind of codeCooling system
The board saw temperatures or pressures that the sealed system should never reach: a discharge line too hot, a suction side that never cools, or a compressor that starts and stops on its overload. A dirty condenser can push a healthy system into this family, so it is the first thing to rule out; a low charge, a leak or a tired compressor is not. On many current machines that system holds R-290, which is flammable, and only a technician opens it.
Usually leads toIce machine compressor and sealed system repair
The compressor, its start parts and the sealed system, including machines on flammable R-290, tested for pressure and leaks and repaired by the maker's procedure.
Shows up asIce Machine Error Code or Flashing Light: What It Is Telling You
An ice machine error code may show as a number on a small display, a pattern of blinking lights on the control board, a colored light on the front, or a machine that stops with one indicator flashing.
MakeTrue Residential
True ice machine visits begin with the installation: the supply, the drain fall and the clearance the machine needs to cool.
SourceTrue Ice TCIM modular ice machine service manual (TEC_TM_198 Rev A)
True Ice TCIM air-cooled modular heads (TCIM-422 to TCIM-830), touchscreen control; the code shows on the active alarm screen and stays in the alarm log.
Before you book,
in this order.
Each step comes from True Residential's own guidance for E22 on its ice machines. Follow it to the end: the last card says whether this is a visit.
Confirm the head has power and the condenser fan is turning.
Wash the air filter and clear space around the head, since a hot condenser lengthens freeze time.
Book a visit if E22 repeats; the compressor and system pressures need gauges, and the system holds R-290, which is not something to open yourself.
Still there?
It usually turns into ice machine compressor and sealed system repair. Book with the code and the model number.
What not to do
E22 is about freezing time, not about harvest; ice that forms but will not drop is E26 or E31. A slow freeze with the sump short of water may show E27 or E29 first.
What you may
notice with it.
The ice machine problems E22 tends to arrive with. Answer these at the ice machine before anyone is booked.
All problemsWhere E22 usually leads
Ice machine compressor and sealed system repair.
True Residential
ice machines.
True ice machine visits begin with the installation: the supply, the drain fall and the clearance the machine needs to cool.
True Residential ice machine repairMore True Residential codes
All 15 True Residential codesCooling system on other makes
All 11 codes of this kindIn True Residential's own words
ALARM Long Freeze Time
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. True Ice TCIM air-cooled modular heads (TCIM-422 to TCIM-830), touchscreen control; the code shows on the active alarm screen and stays in the alarm log.
True Residential E22 ice machine repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about E22.
Can I clear E22 myself?
Does E22 mean my True compressor has failed?
Why are my cubes thin when E22 appears?
Is it safe to keep using ice from a True with E22?
Back to your everyday
Still showing E22?
A booking with a code goes further when it carries the light or code copied as it appeared, the model and serial off the data plate, and a word on whether cubes still fall into the bin. With those three in hand, our office can match the probable part to your machine the same afternoon.