Viking Er15: the nugget ice machine found no water for 2 minutes
The water level sensor in the reservoir expects to see water shortly after the inlet opens.
Mon–Sat, 8am–8pm
- Water supply
- Ice machine water valve and filter repair
- Source: Viking
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What Er15
actually means.
The water level sensor in the reservoir expects to see water shortly after the inlet opens. When it sees none for 2 minutes, the control stops and blinks the No Water lamp; Viking's table names this Er15 and points first at supply pressure, then at the level sensor itself.
Viking ice machine display · also shown as NO WATER lamp blinking, Water supply error
What to do when Er15 shows on the ice machineKind of codeWater supply
The water side came up short: the trough did not fill in the time allowed, the float or level probe never saw water, or water kept flowing when the inlet valve should have closed. A supply valve left partly shut, a clogged filter cartridge, low building pressure or a sticking inlet valve are the usual causes. Opening the valve fully and fitting a fresh filter clears the simple cases; a valve that hums without passing water is a visit.
Usually leads toIce machine water valve and filter repair
The inlet valve, filter, sump float or level probe and supply line, tested and replaced when water arrives short, dirty or nonstop.
Shows up asIce Machine Error Code or Flashing Light: What It Is Telling You
An ice machine error code may show as a number on a small display, a pattern of blinking lights on the control board, a colored light on the front, or a machine that stops with one indicator flashing.
MakeViking
A Viking ice machine call covers the panel-ready install, the drain and the water side before the cooling system is looked at.
SourceViking FNIU515D nugget ice machine Install / Use & Care manual
Viking FNIU515D 15-inch panel-ready nugget ice machine (Install / Use & Care manual, Rev C). Viking's clear-ice models use a display, not these lamps.
Before you book,
in this order.
Each step comes from Viking's own guidance for Er15 on its ice machines. Follow it to the end: the last card says whether this is a visit.
Open the shutoff valve feeding the machine fully and check the supply line for kinks behind the cabinet.
If the house recently had the water off, run a nearby tap until it flows clear, then switch the machine off and on at its mode switch.
If the No Water lamp blinks again with good pressure, book a visit to test the water level sensor and inlet valve.
Still there?
It usually turns into ice machine water valve and filter repair. Book with the code and the model number.
What not to do
Er15 is not the drain condition, which blinks the Drain lamp instead. It is also different from the steady No Water lamp in the control guide, which simply reports a low supply while the machine keeps trying.
What you may
notice with it.
The ice machine problems Er15 tends to arrive with. Answer these at the ice machine before anyone is booked.
All problems
Where Er15 usually leads
Ice machine water valve and filter repair.
Viking
ice machines.
A Viking ice machine call covers the panel-ready install, the drain and the water side before the cooling system is looked at.
Viking ice machine repairMore Viking codes
Water supply on other makes
Undercounter ice machine
A self-contained ice machine that makes and stores its own ice under a bar, a service counter or a kitchen island, from commercial units to clear-ice models in large homes.
Nugget ice machine
An ice machine that freezes a thin layer inside a chilled cylinder and pushes it out with an auger as soft, chewable nuggets, for clinics, offices, hotels and large homes.
In Viking's own words
When water level is not detected by the water level sensor due to no water supply for 2 minutes. (Er15)
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Viking FNIU515D 15-inch panel-ready nugget ice machine (Install / Use & Care manual, Rev C). Viking's clear-ice models use a display, not these lamps.
Viking Er15 ice machine repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about Er15.
Can I clear Er15 myself?
Which lamp blinks for Er15 on a Viking nugget ice machine?
Can a water filter cause Er15 on my Viking?
Does Viking's Er15 clear by itself once the water is back?
Back to your everyday
Still showing Er15?
A booking with a code goes further when it carries the light or code copied as it appeared, the model and serial off the data plate, and a word on whether cubes still fall into the bin. With those three in hand, our office can match the probable part to your machine the same afternoon.