Viking Er16: the nugget ice machine reservoir did not drain in time
When the drain valve opens, the water level should fall past the lower level sensor within 2 minutes.
Mon–Sat, 8am–8pm
- Drain and pump
- Ice machine drain and pump repair
- Source: Viking
Book a visit
Three short steps, about a minute.
or call (844) 410-9163
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What Er16
actually means.
When the drain valve opens, the water level should fall past the lower level sensor within 2 minutes. If it does not, the control blinks the Drain lamp and logs Er16; Viking's checks are the level sensor and whether the drain valve actually opens.
Viking ice machine display · also shown as DRAIN lamp blinking, Water drain error
What to do when Er16 shows on the ice machineKind of codeDrain and pump
Water that should have left the machine is still inside it. A gravity drain clogged with slime or scale, a line run too flat to keep up during a harvest, a drain pump whose float sticks or whose motor has stopped, or an air gap blocked at the floor sink all back water into the bin or across the floor. Checking that the drain outlet in view runs clear is a fair first step; the pump and the line inside the cabinet are a visit.
Usually leads toIce machine drain and pump repair
Gravity drains, air gaps, drain pumps and their lines, cleared or replaced when meltwater backs up into the bin or reaches the floor.
Shows up asIce Machine Error Code or Flashing Light: What It Is Telling You
An ice machine error code may show as a number on a small display, a pattern of blinking lights on the control board, a colored light on the front, or a machine that stops with one indicator flashing.
MakeViking
A Viking ice machine call covers the panel-ready install, the drain and the water side before the cooling system is looked at.
SourceViking FNIU515D nugget ice machine Install / Use & Care manual
Viking FNIU515D nugget ice machine with built-in drain pump.
Before you book,
in this order.
Each step comes from Viking's own guidance for Er16 on its ice machines. Follow it to the end: the last card says whether this is a visit.
Look for a kinked drain hose or a clogged drain pump vent behind the machine and clear it.
Make sure the drain pump is plugged in and that the drain it empties into is open.
If there is standing water in the bin, keep the area around the outlet dry, turn the machine off, and book a visit so the drain valve and level sensor can be tested.
Still there?
It usually turns into ice machine drain and pump repair. Book with the code and the model number.
What not to do
A steady Drain lamp is normal: it lights whenever the drain valve opens. Er16 is only the blinking Drain lamp, and water on the floor is a separate, urgent problem to handle before anything else.
What you may
notice with it.
The ice machine problems Er16 tends to arrive with. Answer these at the ice machine before anyone is booked.
All problems
Where Er16 usually leads
Ice machine drain and pump repair.
Viking
ice machines.
A Viking ice machine call covers the panel-ready install, the drain and the water side before the cooling system is looked at.
Viking ice machine repairMore Viking codes
Drain and pump on other makes
Undercounter ice machine
A self-contained ice machine that makes and stores its own ice under a bar, a service counter or a kitchen island, from commercial units to clear-ice models in large homes.
Nugget ice machine
An ice machine that freezes a thin layer inside a chilled cylinder and pushes it out with an auger as soft, chewable nuggets, for clinics, offices, hotels and large homes.
In Viking's own words
If the lower limit water level sensor is not detected within 2 minutes as the drain valve operates (Er16)
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Viking FNIU515D nugget ice machine with built-in drain pump.
Viking Er16 ice machine repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about Er16.
Can I clear Er16 myself?
Is a lit Drain lamp on my Viking nugget ice machine a problem?
What usually causes Er16 on a Viking?
Can I keep using ice from the bin during Viking Er16?
Back to your everyday
Still showing Er16?
A booking with a code goes further when it carries the light or code copied as it appeared, the model and serial off the data plate, and a word on whether cubes still fall into the bin. With those three in hand, our office can match the probable part to your machine the same afternoon.