The lower compartment of a stainless undercounter ice machine seen through its open front grille, the ice machine's black compressor and copper lines in shadow, nobody near it.

Viking Er25: the nugget ice machine evaporator is running too cold

Viking ties Er25 mainly to a cold room.

(844) 410-9163

Mon–Sat, 8am–8pm

  • Cooling system
  • Ice machine compressor and sealed system repair
  • Source: Viking

Book a visit

Three short steps, about a minute.

or call (844) 410-9163

What Er25
actually means.

Viking ties Er25 mainly to a cold room. When the evaporator outlet stays below its set point for 2 minutes during icemaking, the control stops and lights every lamp, and Viking asks for the machine to run only where the room is above 50°F.

Viking ice machine display · also shown as ICE, NO WATER and DRAIN lamps on steady, Evaporator freezing

What to do when Er25 shows on the ice machine

Before you book,
in this order.

Each step comes from Viking's own guidance for Er25 on its ice machines. Follow it to the end: the last card says whether this is a visit.

01

Check the room temperature; a garage, basement bar or porch in winter is the usual cause.

02

Warm the space above 50°F, then turn the machine off and on.

03

If Er25 returns in a warm room, book a visit.

Still there?

It usually turns into ice machine compressor and sealed system repair. Book with the code and the model number.

What not to do

Three steady lamps are not Er01, where the same three lamps blink because the evaporator is too warm. It is also not a sign of low refrigerant on its own.

What you may
notice with it.

The ice machine problems Er25 tends to arrive with. Answer these at the ice machine before anyone is booked.

All problems

Where Er25 usually leads

Ice machine compressor and sealed system repair.

Compressor start parts, leak repair, evaporator or compressor replacement · highest.

In Viking's own words

temperature for 2 minutes while the ice maker is running (Er25)
Viking FNIU515D nugget ice machine Install / Use & Care manual Viking FNIU515D nugget ice machine Install / Use & Care manual

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Viking FNIU515D nugget ice machine. The manual's 50°F limit is for this model; the FIUI5152D clear-ice manual gives 55°F.

Viking Er25 ice machine repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family filling glasses with nugget ice from an ice machine in a large home kitchen.
For the heart of your home.

Questions
about Er25.

Can I clear Er25 myself?
Check the room temperature; a garage, basement bar or porch in winter is the usual cause. If it comes back, it needs a visit.
Why does my Viking nugget ice machine show Er25 only in winter?
Viking links Er25 to a low room temperature. A room below 50°F lets the evaporator run colder than the control allows.
Is Viking Er25 the same as all lamps blinking?
No. Er25 lights all three lamps steady; all three blinking is Er01.
Can I run a Viking nugget ice machine in an unheated garage?
Not in cold months. Viking asks for a room above 50°F for this model.

Back to your everyday

Still showing Er25?

A booking with a code goes further when it carries the light or code copied as it appeared, the model and serial off the data plate, and a word on whether cubes still fall into the bin. With those three in hand, our office can match the probable part to your machine the same afternoon.

(844) 410-9163 Schedule a repair