

Ice Machine Drain and Pump Repair
Gravity drains, air gaps, drain pumps and their lines, cleared or replaced when meltwater backs up into the bin or reaches the floor.
Mon–Sat, 8am–8pm
- Low to moderate cost band
- 5 steps on the visit
- 4 problems it answers
Book a visit
Three short steps, about a minute.
or call (844) 410-9163
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What the ice machine drain and pump repair
involves.
An ice machine sends water down the drain all day: meltwater from the bin, the purge water flushed out of the sump after each harvest to carry minerals away, and on a water-cooled model the condenser water. Most drains run by gravity through a line with a steady downward slope, ending above a floor drain or a floor sink across an open air gap, so that water from the sewer can never be drawn back toward the ice. Where no drain sits low enough, a drain pump collects the water in a small reservoir with a float and lifts it to a higher drain. Slime from the bin, scale from the purge water, sagging lines, a blocked vent, and a pump whose float or motor has quit all lead to the same result: water rising in the bin, cubes floating, a sour smell, and finally water on the floor under the machine. The technician follows each drain from the bin to the floor, flushes and sanitizes the lines, restores the slope and the air gap, and tests or replaces the drain pump, its float and its check valve.
How the visit goesWhat it usually costsLow to moderate · Drain line clearing, air gap, drain pump, float and check valve
Flushing and sanitizing a slimed drain line, or restoring its slope and air gap, is the lighter end. A new drain pump with its float and check valve, fitted behind an undercounter unit, sits a step higher.
Answers 4 problemsIce Machine Drain Backing Up Into the Bin
Ice Machine Leaking Water Across the Floor or Under the Bin · Slime or Mold Growing in the Ice Machine Bin · Ice From the Ice Machine Tastes Stale, Chemical or Musty
Comes up most onModular ice machine
Undercounter ice machine · Nugget ice machine · Ice and water dispenser
Codes that lead hereDRAIN CLOG · SERVICE · Empty Drip Tray · Error 4
Follett DRAIN CLOG: the ice machine is draining too slowly.
Ice machine drain and pump repair,
step by step.
Pour water into the bin and run a harvest and a purge, watching it all leave without backing up or dripping.
Trace every drain line from the bin, the sump and any water-cooled condenser to the floor drain, checking slope, vents and the air gap.
Clear slime and scale from the bin drain and the lines, then sanitize them as the maker's manual directs.
On a pumped drain, test the float, the pump motor and the check valve, and look for a kink or a leak in the discharge line.
Re-route a sagging line, restore a missing air gap, or replace the pump, float or check valve that failed.
Pour water into the bin and run a harvest and a purge, watching it all leave without backing up or dripping.
The problems
it answers.
4 of them, from ice machine drain backing up into the bin to ice from the ice machine tastes stale, chemical or musty.
All problems
Ice Machine Drain Backing Up Into the Bin
6 causes, cheapest first
Before you call
Tell us this when you book
- Where the water shows: standing in the bin, under the ice machine, at the floor drain, or around the pump box
- Whether the drain runs to a floor drain, a floor sink, or up to a sink through a pump
- Whether the floor drain is slow for other equipment in the room too
- Any smell from the bin or the drain, and when the machine was last cleaned
It also answers
Low to moderate,
on the site's scale.
Flushing and sanitizing a slimed drain line, or restoring its slope and air gap, is the lighter end. A new drain pump with its float and check valve, fitted behind an undercounter unit, sits a step higher.
Read the full cost guideWhere it
comes up most.
Most bookings: Modular ice machine, Undercounter ice machine, Nugget ice machine, Ice and water dispenser.
All ice machine typesThe makes
we see it on.
20 makes on this site, and the ice machine drain and pump repair on any of them. Each mark opens that make's own page.
All 20 brandsIce machine drain and pump repair,
where we come out.
The kitchen, the climate and the building all change how the ice machine drain and pump repair goes. These notes are about that, metro by metro.
All service areasTampa BayFL · 31 areas
Older Tampa Bay restaurants may run an ice machine's drain across the floor to a shared floor sink, and when that sink backs up in a storm water can reach outlets; stay clear, use the breaker only from a dry panel and close the water supply.
OrlandoFL · 30 areas
Orlando hotels put ice machines on guest floors where a drain pump lifts the water to the building's lines, and a pump that stops leaves water spreading along the hall carpet; the visit clears the pump, its check valve and its vent.
Miami / South FloridaFL · 47 areas
In a Miami tower, water backing up from an ice machine's drain runs to the slab and the unit below, so the visit checks the air gap, the trap and the line to the standpipe, and replaces a pump that labors.
New York MetroNY · 75 areas
Basement kitchens in New York often lift an ice machine's drain water to the sewer with a pump, and grease and scale from the kitchen can clog its intake; the visit cleans the pump and the line and checks the float that starts it.
HoustonTX · 36 areas
Houston's clay soil shifts slabs over the years, and an ice machine's gravity drain that once ran downhill may now sag and hold water; the visit checks the slope from the bin to the drain and reroutes a line that no longer empties.
ChicagoIL · 50 areas
A Chicagoland ice machine drain that runs along an outside wall or through an unheated space can freeze in January and back water into the bin, so the visit reroutes or insulates that stretch and checks the air gap.
Los AngelesCA · 95 areas
Many Los Angeles bars set the ice machine far from a floor drain and rely on a pump, and when the pump quits on a busy night the bin fills with melt water; the visit replaces the pump and confirms the air gap food service rules expect.
San DiegoCA · 31 areas
San Diego beach bars and harbor restaurants often route an ice machine's drain into a line shared with other equipment, and sand tracked in from the beach settles in its trap; the visit clears it and makes sure the machine's own drain runs free.
San Francisco Bay AreaCA · 74 areas
Bay Area restaurants in older buildings often share floor sinks among several machines, and a clog from one backs water up toward the others; the visit clears the shared drain, checks each ice machine's air gap and tests the pump where one is fitted.
Questions about
the ice machine drain and pump repair.
Why is there water standing in the bottom of my ice bin?
What is an air gap, and why does an ice machine need one?
Can an ice machine drain pump be cleaned instead of replaced?
Back to your everyday
Ready to book the ice machine drain and pump repair?
Have these to hand: where the water shows: standing in the bin, under the ice machine, at the floor drain, or around the pump box, whether the drain runs to a floor drain, a floor sink, or up to a sink through a pump, whether the floor drain is slow for other equipment in the room too, any smell from the bin or the drain, and when the machine was last cleaned.