Follett Empty Drip Tray: the ice dispenser tray is full of water
Champion dispensers without a drip tray drain collect spills in a removable tray that has sensors in it.
Mon–Sat, 8am–8pm
- Drain and pump
- Ice machine drain and pump repair
- Source: Follett
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Three short steps, about a minute.
or call (844) 410-9163
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What Empty Drip Tray
actually means.
Champion dispensers without a drip tray drain collect spills in a removable tray that has sensors in it. When the water reaches them, the screen asks you to empty the tray. Removing the tray normally clears the message on its own.
Follett ice machine display · also shown as Drip Tray Full, Drip Tray Error
What to do when Empty Drip Tray shows on the ice machineKind of codeDrain and pump
Water that should have left the machine is still inside it. A gravity drain clogged with slime or scale, a line run too flat to keep up during a harvest, a drain pump whose float sticks or whose motor has stopped, or an air gap blocked at the floor sink all back water into the bin or across the floor. Checking that the drain outlet in view runs clear is a fair first step; the pump and the line inside the cabinet are a visit.
Usually leads toIce machine drain and pump repair
Gravity drains, air gaps, drain pumps and their lines, cleared or replaced when meltwater backs up into the bin or reaches the floor.
Shows up asIce Machine Error Code or Flashing Light: What It Is Telling You
An ice machine error code may show as a number on a small display, a pattern of blinking lights on the control board, a colored light on the front, or a machine that stops with one indicator flashing.
MakeFollett
A Follett visit weighs how chewable ice is made and moved to the bin or the dispenser before looking at any single part.
SourceFollett Champion 7 and 15 ice and water dispenser manual
Champion 7 and Champion 15 dispensers; units fitted with the drip tray drain accessory send the water to a drain instead.
Before you book,
in this order.
Each step comes from Follett's own guidance for Empty Drip Tray on its ice machines. Follow it to the end: the last card says whether this is a visit.
Pull out the drip tray and empty it.
Clean and dry the tray and the metal terminals it sits on before putting it back.
If the message stays with an empty, dry tray, book a visit to check the sensor wiring.
Still there?
It usually turns into ice machine drain and pump repair. Book with the code and the model number.
What not to do
Empty Drip Tray is not an internal leak; that has its own message and needs the chassis dried. It also does not stop the ice machine inside the dispenser from making ice.
What you may
notice with it.
The ice machine problems Empty Drip Tray tends to arrive with. Answer these at the ice machine before anyone is booked.
All problems
Where Empty Drip Tray usually leads
Ice machine drain and pump repair.
Follett
ice machines.
A Follett visit weighs how chewable ice is made and moved to the bin or the dispenser before looking at any single part.
Follett ice machine repairMore Follett codes
Drain and pump on other makes
Modular ice machine
An ice-making head set on top of a separate storage bin or drink dispenser, cooled by air, water or a condenser on the roof, turning out hundreds of pounds of cubes a day.
Undercounter ice machine
A self-contained ice machine that makes and stores its own ice under a bar, a service counter or a kitchen island, from commercial units to clear-ice models in large homes.
Nugget ice machine
An ice machine that freezes a thin layer inside a chilled cylinder and pushes it out with an auger as soft, chewable nuggets, for clinics, offices, hotels and large homes.
In Follett's own words
Remove drip tray, empty water, clean and dry tray and terminals before re-installing
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Champion 7 and Champion 15 dispensers; units fitted with the drip tray drain accessory send the water to a drain instead.
Follett Empty Drip Tray ice machine repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about Empty Drip Tray.
Can I clear Empty Drip Tray myself?
My Champion says Empty Drip Tray right after I emptied it. Why?
Can a Follett Champion drain its drip tray automatically?
Why does my Champion drip tray fill so quickly?
Back to your everyday
Still showing Empty Drip Tray?
A booking with a code goes further when it carries the light or code copied as it appeared, the model and serial off the data plate, and a word on whether cubes still fall into the bin. With those three in hand, our office can match the probable part to your machine the same afternoon.