The small keypad of a stainless modular ice machine with one plain amber light lit beside its buttons, the ice machine's bin below it holding a full mound of clear cubes.

Follett Filter Replacement Required: time to change the ice dispenser water filter

Champion dispensers track the water filter on a timer of up to six months.

(844) 410-9163

Mon–Sat, 8am–8pm

  • Mode, not a failure
  • No repair needed
  • Source: Follett

Book a visit

Three short steps, about a minute.

or call (844) 410-9163

What Filter Replacement Required
actually means.

Champion dispensers track the water filter on a timer of up to six months. When it expires, Filter Replacement Required appears. The message is a reminder based on time, not a reading of how clogged the filter is.

Follett ice machine display

What to do when Filter Replacement Required shows on the ice machine

Before you book,
in this order.

Each step comes from Follett's own guidance for Filter Replacement Required on its ice machines. Follow it to the end: the last card says whether this is a visit.

01

Replace the filter cartridge with the one listed for your unit.

02

Seat the new cartridge firmly; Follett's leak checklist starts with a filter that was not inserted correctly.

03

Reset the filter timer from the service menu as the manual describes.

04

If ice output drops even with a fresh filter, book a visit.

Cleared?

The light or code is gone, and the machine fills, freezes and drops a full batch of cubes into the bin with no new part. If it returns within a week, or the clean light comes back straight after a cleaning cycle, mention that in the booking.

What not to do

The reminder does not mean water has stopped; that would show as Low Water. It also does not replace the cleaning reminder, which runs on its own schedule.

No repair indicated

Nothing to repair.

Nothing is broken; the control is reporting a state someone chose or a routine it runs: a clean or sanitize reminder counting the hours since the last cycle, a delay of a few minutes after power returns before the pump and compressor start, a bin-full light while the bin control is satisfied, or a standby or off mode someone chose at the keypad. No part is needed; finishing the cycle the light asks for, waiting out the delay or the key sequence from the manual ends it.

In Follett's own words

Filter Replacement Required Maximum 6 month filter replacement
Follett Champion 7 and 15 ice and water dispenser manual

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Champion 7 and Champion 15 dispensers with an internal filter.

Follett Filter Replacement Required ice machine repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family filling glasses with nugget ice from an ice machine in a large home kitchen.
For the heart of your home.

Questions
about Filter Replacement Required.

Can I clear Filter Replacement Required myself?
Replace the filter cartridge with the one listed for your unit.
Does my Follett Champion measure the filter or just count time?
It counts time, up to six months. Very hard or dirty water can clog a filter sooner, so a drop in output can come before the reminder.
Why is my Champion leaking after I changed the filter?
A cartridge that is not fully seated is the first thing Follett checks for an internal leak. Close the water valve, reseat the filter and look again.
Will a Follett Champion work without its filter?
Follett asks whether the internal filter was installed as part of its Low Water checks, so a missing cartridge can stop the water altogether on units built around it.

Back to your everyday

Still showing Filter Replacement Required?

A booking with a code goes further when it carries the light or code copied as it appeared, the model and serial off the data plate, and a word on whether cubes still fall into the bin. With those three in hand, our office can match the probable part to your machine the same afternoon.

(844) 410-9163 Schedule a repair