The water supply line and a blue-handled shutoff valve on the wall behind a stainless ice machine, a clear filter housing on the line above the ice machine's inlet.

Follett Internal Water Leak Detected: water reached the dispenser chassis

Champion 7 and 15 dispensers carry water sensors on the chassis floor.

(844) 410-9163

Mon–Sat, 8am–8pm

  • Water supply
  • Ice machine water valve and filter repair
  • Source: Follett

Book a visit

Three short steps, about a minute.

or call (844) 410-9163

What Internal Water Leak Detected
actually means.

Champion 7 and 15 dispensers carry water sensors on the chassis floor. When water reaches them, the screen shows Internal Water Leak Detected and the unit stops until it is reset. Follett's checks start at the incoming water connection at the back and at an internal filter that may not be seated.

Follett ice machine display · also shown as Water Leak

What to do when Internal Water Leak Detected shows on the ice machine

Before you book,
in this order.

Each step comes from Follett's own guidance for Internal Water Leak Detected on its ice machines. Follow it to the end: the last card says whether this is a visit.

01

Close the water supply valve to the dispenser and switch the dispenser off.

02

Wipe up any water around the base and keep people off a wet floor.

03

Look at the incoming water connection at the back for a drip you can see without opening the unit.

04

Book a visit; the chassis has to be dried and the leak found before the board is reset.

Still there?

It usually turns into ice machine water valve and filter repair. Book with the code and the model number.

What not to do

This message is not the drip tray being full, which has its own Empty Drip Tray message and clears when the tray is emptied. It also does not reset by itself.

Where Internal Water Leak Detected usually leads

Ice machine water valve and filter repair.

Inlet valve, sump float or level probe, supply line and filter head · low to moderate.

In Follett's own words

Internal Water Leak Detected Unit has internal water leak contacting
Follett Champion 7 and 15 ice and water dispenser manual Follett Champion 7 and 15 ice and water dispenser manual

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Champion 7 and Champion 15 ice and water dispensers with Chewblet ice machine (for example CI112A, UC112A, UD112A), touch-screen user interface.

Follett Internal Water Leak Detected ice machine repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family filling glasses with nugget ice from an ice machine in a large home kitchen.
For the heart of your home.

Questions
about Internal Water Leak Detected.

Can I clear Internal Water Leak Detected myself?
Close the water supply valve to the dispenser and switch the dispenser off. If it comes back, it needs a visit.
Can I just reset my Champion dispenser after Internal Water Leak Detected?
Not until the water is gone and the source is found. The sensors will trip again if the chassis is still wet, and a hidden leak keeps running.
Where does water usually leak inside a Follett Champion?
Follett's checklist starts with the incoming water connection at the back and an internal filter that was not inserted correctly, then the ice bin seals.
Is this the same as the drip tray message on my Champion?
No. Empty Drip Tray only means the tray under the spout is full. The leak message is about water inside the base.

Back to your everyday

Still showing Internal Water Leak Detected?

A booking with a code goes further when it carries the light or code copied as it appeared, the model and serial off the data plate, and a word on whether cubes still fall into the bin. With those three in hand, our office can match the probable part to your machine the same afternoon.

(844) 410-9163 Schedule a repair