The lower compartment of a stainless undercounter ice machine seen through its open front grille, the ice machine's black compressor and copper lines in shadow, nobody near it.

Follett flashing LO WATER: water is there but no ice is being made from it

When a Follett makes ice, the water level drops as water freezes onto the evaporator wall.

(844) 410-9163

Mon–Sat, 8am–8pm

  • Cooling system
  • Ice machine compressor and sealed system repair
  • Source: Follett

Book a visit

Three short steps, about a minute.

or call (844) 410-9163

What LO WATER flashing
actually means.

When a Follett makes ice, the water level drops as water freezes onto the evaporator wall. If the level does not fall below the low probes for 9 minutes, the board concludes nothing is freezing, flashes LO WATER and waits an hour. Follett's first suspects are a lack of cooling, such as a low charge or a compressor that is not running, and debris bridging the probes.

Follett ice machine display · also shown as Blinking Low Water, power, time delay

What to do when LO WATER flashing shows on the ice machine

Before you book,
in this order.

Each step comes from Follett's own guidance for LO WATER flashing on its ice machines. Follow it to the end: the last card says whether this is a visit.

01

Note whether POWER and TIME DELAY are blinking along with LO WATER.

02

Check that the condenser grille is not blocked and the room is not unusually hot.

03

Let the one-hour delay run out and see whether the machine starts making ice.

04

If it flashes again, book a visit; checking pressures and the compressor is work for a technician.

Still there?

It usually turns into ice machine compressor and sealed system repair. Book with the code and the model number.

What not to do

A flashing LO WATER does not mean the water supply is off, which is the steady light. It also does not by itself prove a leak in the sealed system, because scale or debris across the probes can give the same reading.

Where LO WATER flashing usually leads

Ice machine compressor and sealed system repair.

Compressor start parts, leak repair, evaporator or compressor replacement · highest.

In Follett's own words

if the water level does not fall below the low probes for 9 minutes, the machine will enter a 1-hour time delay soft error
Follett Horizon Elite D710A installation, operation and service manual Follett Horizon Elite D710A installation, operation and service manual Follett Horizon Elite C1014/C1414 R290 user guide

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Horizon Elite heads (D710A manual and the R290 C1014/C1414 user guide). On the R290 guide, a VFD error is added to the causes.

Follett LO WATER flashing ice machine repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family filling glasses with nugget ice from an ice machine in a large home kitchen.
For the heart of your home.

Questions
about LO WATER flashing.

Can I clear LO WATER flashing myself?
Note whether POWER and TIME DELAY are blinking along with LO WATER. If it comes back, it needs a visit.
My Follett LO WATER light is blinking but the water is on. What is wrong?
The board sees water but it is not being used, which means ice is not forming on the evaporator. That points toward the cooling side or dirty probes rather than the supply.
Can dirty probes cause a blinking LO WATER on a Follett?
Yes. Follett lists debris shorting the reservoir probes as a cause, which is why cleaning the probes is part of the check.
Is a blinking LO WATER on an R290 Follett a gas leak?
Not necessarily; it can come from the probes or, on newer heads, the compressor drive. If you also notice a hiss or gas smell, leave the room and book a visit.

Back to your everyday

Still showing LO WATER flashing?

A booking with a code goes further when it carries the light or code copied as it appeared, the model and serial off the data plate, and a word on whether cubes still fall into the bin. With those three in hand, our office can match the probable part to your machine the same afternoon.

(844) 410-9163 Schedule a repair