IceMachineRepair.center (844) 410-9163Mon–Sat, 8am–8pm Book a visit
A stainless modular ice machine head sitting on top of a wide stainless ice bin in a restaurant back-of-house, the ice bin door lifted to show a heap of clear square ice cubes and a plain white scoop, the ice machine standing against a white tiled wall with a floor drain below it.

Blue Air
Ice Machine Repair

Blue Air ice machine calls start by reading the controls and looking at the evaporator for scale that slows the freeze.

(844) 410-9163

Mon–Sat, 8am–8pm

  • 4 ice machine types
  • 6 problems we see
  • 13 error codes

Book a visit

Three short steps, about a minute.

or call (844) 410-9163

Blue Air ice machines,
specifically.

Blue Air, a commercial refrigeration maker that sells in the US through its own site, offers cube-ice modular heads, a nugget-ice undercounter machine and a countertop nugget ice and water dispenser. Its current nugget models run on R-290 and carry a digital self-diagnostic system, so most visits start from a code on the panel or a blinking button.

The Blue Air lineup

Builds4 ice machine types

Modular ice machine · Undercounter ice machine · Nugget ice machine · Ice and water dispenser

Called out forIce Machine Error Code or Flashing Light: What It Is Telling You

and 5 more problems on Blue Air

Repairs we do10 repairs, on any make

Ice machine diagnostic visit · Ice machine cleaning and sanitizing · Ice machine water valve and filter repair · Ice machine harvest repair

Error codesE1 · E2 · E3 · E5 · E6

13 Blue Air codes with a page of their own

The Blue Air
lineup.

Blue Air builds 4 of the 4 ice machine types this site covers. Which one decides how the visit is planned.

All ice machine types
Modular

Modular ice machine

2 of the problems we see on Blue Air come up on it Modular ice machine repair Undercounter

Undercounter ice machine

2 of the problems we see on Blue Air come up on it Undercounter ice machine repair Nugget

Nugget ice machine

1 of the problems we see on Blue Air come up on it Nugget ice machine repair Dispenser

Ice and water dispenser

3 of the problems we see on Blue Air come up on it Ice and water dispenser repair

What is particular
to Blue Air.

We service BLMI and current BLMD and BLMH modular heads, the BLUN-120A nugget undercounter machine and the BLDN-280A countertop ice and water dispenser. The nugget models use R-290, a flammable refrigerant.

Two different code sets

The BLMI modular heads show single-digit codes such as E1 and E5 on a seven-segment display. The BLDN-280A dispenser uses three-character codes such as E01 and E11 and repeats them with blinking Ice and Water buttons, and the meanings do not line up one to one.

Nugget ice from an auger

The BLUN-120A undercounter and BLDN-280A dispenser make individual nugget ice, which means a gear motor drives the ice out of a cylinder. The dispenser has a dedicated gear motor code, E03, and icing inside the cylinder is one of its listed causes.

Pump kit for sites without a floor drain

The BLUN-120A accepts an IMDP-120 pump kit that lifts drain water up to 23 feet. On those installations a drain complaint starts with the pump, not the machine.

Timed safeties on the modular heads

The BLMI heads allow 60 minutes for a freeze and 25 minutes for a harvest, give one second try, and then stop with a code and a beep. Knowing those limits tells us whether the machine is slow or truly stuck.

Parts

Blue Air posts spec sheets and owner's manuals per model on its site and runs its own warranty registration and claims. The newest modular heads (BLMD and BLMH) had only spec sheets online, so their board and parts are confirmed from the rating plate.

Repair or replace

Sensors, water valves, float or level switches and fan motors are worth replacing on any Blue Air machine. A gear motor on a nugget unit is also a normal repair; a compressor failure on an older head is where replacement gets weighed.

Book your Blue Air visit

What we are
called out for.

On Blue Air, most often ice machine error code or flashing light: what it is telling you.

All problems

Blue Air error codes

All Blue Air codes
Close view of the small dark control panel on the front of a stainless modular ice machine head, one abstract indicator light glowing amber and a few plain unlit dots beside it, the edge of the ice machine's clear water curtain visible through a narrow window below.

Ice Machine Error Code or Flashing Light: What It Is Telling You

7 causes, cheapest first

 A stainless undercounter ice machine under a hotel bar with its insulated bin door swung open, the ice machine's bin completely empty and dry except for a white plastic scoop lying in the bottom, the steel counter above holding a row of clean glasses.

Ice Machine Running but Not Making Ice

6 causes, cheapest first

 Close view into the open front of a stainless modular ice machine head, a thick, solid sheet of clear cubes frozen across the whole evaporator plate and bulging over the clear plastic water curtain, frost on the edges of the ice machine's plate, the ice bin below empty.

Ice Machine Not Harvesting: Ice Stays Stuck on the Plate

6 causes, cheapest first

 A stainless countertop ice and water dispenser on a light stone counter in a quiet hotel ice alcove, an empty paper cup standing under the dispenser's chute with nothing in it, a few loose ice cubes melting on the drip grate of the ice dispenser.

Ice Dispenser Not Dispensing Ice or Water

6 causes, cheapest first

Not a
Blue Air?

Blue Air is one of 20 ice machine makes on this site. The other 19 each have a page of their own.

All 20 brands

Blue Air ice machine repair,
where we come out.

9 metros, each with its own page.

All service areas

Tampa BayFL · 31 areas

OrlandoFL · 30 areas

Miami / South FloridaFL · 47 areas

New York MetroNY · 75 areas

HoustonTX · 36 areas

ChicagoIL · 50 areas

Los AngelesCA · 95 areas

San DiegoCA · 31 areas

San Francisco Bay AreaCA · 74 areas

A family filling glasses with nugget ice from an ice machine in a large home kitchen.
For the heart of your home.

Questions about
Blue Air ice machines.

Is E1 on a Blue Air head the same as E01 on the dispenser?
They are close but not the same. E1 on a BLMI head means two freeze cycles each ran past 60 minutes, while E01 on the BLDN-280A means ice making ran past 30 minutes, with the Ice and Water buttons blinking together.
My Blue Air nugget dispenser shows E03. What stopped?
E03 is the gear motor error on the BLDN-280A, and the Water button blinks once a second. Blue Air lists a gear motor that is not running and ice forming inside the cylinder as causes, so book a visit rather than forcing the dispenser.
Can a Blue Air undercounter nugget machine go where there is no floor drain?
Yes, with the IMDP-120 pump kit, which Blue Air rates to lift drain water up to 23 feet.
Does my Blue Air nugget machine use a flammable refrigerant?
Yes. The BLUN-120A and BLDN-280A spec sheets list R-290, a hydrocarbon. A gas smell or hiss near one means leaving the room and booking a visit.

Back to your everyday

Book your Blue Air visit.

Have the ice machine's model number ready — on Blue Air it decides which parts come on the first visit.

Schedule a repair Call (844) 410-9163
(844) 410-9163 Schedule a repair