IceMachineRepair.center (844) 410-9163Mon–Sat, 8am–8pm Book a visit
A stainless modular ice machine head sitting on top of a wide stainless ice bin in a restaurant back-of-house, the ice bin door lifted to show a heap of clear square ice cubes and a plain white scoop, the ice machine standing against a white tiled wall with a floor drain below it.

KoolAire Ice Machine Repair

KoolAire ice machine service begins with a look at the air filter, the condenser fins and the water trough.

(844) 410-9163

Mon–Sat, 8am–8pm

  • 2 ice machine types
  • 5 problems we see
  • 4 error codes

Book a visit

Three short steps, about a minute.

or call (844) 410-9163

Koolaire ice machines,
specifically.

KoolAire is the value line of Kube ice machines designed and built by Manitowoc Ice, sold as 22, 30 and 48 inch modular heads and compact undercounter units. The control is deliberately simple, a toggle switch and a few lights on the board, so a KoolAire visit leans more on reading those lights and the floats than on menus.

The Koolaire lineup

Builds2 ice machine types

Modular ice machine · Undercounter ice machine

Called out forIce Machine Error Code or Flashing Light: What It Is Telling You

and 4 more problems on Koolaire

Repairs we do10 repairs, on any make

Ice machine diagnostic visit · Ice machine cleaning and sanitizing · Ice machine water valve and filter repair · Ice machine harvest repair

Error codesSL#1 · SL#2 · SL#1 + SL#2 · Clean light flashing

4 Koolaire codes with a page of their own

The Koolaire
lineup.

Koolaire builds 2 of the 4 ice machine types this site covers. Which one decides how the visit is planned.

All ice machine types
Modular

Modular ice machine

3 of the problems we see on Koolaire come up on it Modular ice machine repair Undercounter

Undercounter ice machine

2 of the problems we see on Koolaire come up on it Undercounter ice machine repair

What is particular
to Koolaire.

We service KoolAire K, KP and KT Kube modular heads in 22, 30 and 48 inch widths, in air, water and remote versions, and KoolAire undercounter cube units. Some current KoolAire models run on R290, a flammable refrigerant, and the model code shows which.

A toggle switch, not a screen

KoolAire heads start, stop and clean from one toggle switch with ICE, OFF and CLEAN positions. Cycling that switch is also how the board shows which service limit stopped the machine.

Floats instead of probes

A harvest float switch and an ice thickness float in the trough tell the board when to harvest and when the fill is done. Floats coated with scale are one of the first things we check when the service lights flash.

Three limits on two lights

The board reports long freezes on SL#1, long harvests on SL#2 and a failed fill on both together. It remembers only the last limit and erases it after 100 normal harvests.

Tool-free food zone

KoolAire says the distribution tube, water tray, pump, water shield and floats come out without tools, and its cleaning takes 17 steps. That makes the six-month de-scale quicker than on many heads.

Parts

Floats, pumps, water valves and boards are matched to the model code on the serial plate. That code also shows whether a head uses R290 or R404A, which decides how any sealed-system work is done.

Repair or replace

A KoolAire head is built for a lower first cost, so a float, valve, pump or board is usually worth replacing, but a failed compressor on an older head is a real reason to compare repair with a new unit. Whether it is under its maker's coverage is worth checking first.

Book your Koolaire visit

What we are
called out for.

On Koolaire, most often ice machine error code or flashing light: what it is telling you.

All problems

Koolaire error codes

All Koolaire codes
Close view of the small dark control panel on the front of a stainless modular ice machine head, one abstract indicator light glowing amber and a few plain unlit dots beside it, the edge of the ice machine's clear water curtain visible through a narrow window below.

Ice Machine Error Code or Flashing Light: What It Is Telling You

7 causes, cheapest first

 A stainless undercounter ice machine under a hotel bar with its insulated bin door swung open, the ice machine's bin completely empty and dry except for a white plastic scoop lying in the bottom, the steel counter above holding a row of clean glasses.

Ice Machine Running but Not Making Ice

6 causes, cheapest first

 Close view into the open front of a stainless modular ice machine head, a thick, solid sheet of clear cubes frozen across the whole evaporator plate and bulging over the clear plastic water curtain, frost on the edges of the ice machine's plate, the ice bin below empty.

Ice Machine Not Harvesting: Ice Stays Stuck on the Plate

6 causes, cheapest first

 Close view inside the open bin of a stainless ice machine, the pile of clear cubes sitting in a shallow pool of standing water at the bottom of the ice machine's bin, the drain fitting under the water, a white scoop resting on the bin ledge.

Ice Machine Drain Backing Up Into the Bin

6 causes, cheapest first

Not a
Koolaire?

Koolaire is one of 20 ice machine makes on this site. The other 19 each have a page of their own.

All 20 brands

Koolaire ice machine repair,
where we come out.

9 metros, each with its own page.

All service areas

Tampa BayFL · 31 areas

OrlandoFL · 30 areas

Miami / South FloridaFL · 47 areas

New York MetroNY · 75 areas

HoustonTX · 36 areas

ChicagoIL · 50 areas

Los AngelesCA · 95 areas

San DiegoCA · 31 areas

San Francisco Bay AreaCA · 74 areas

A family filling glasses with nugget ice from an ice machine in a large home kitchen.
For the heart of your home.

Questions about
Koolaire ice machines.

How do I find out why my KoolAire stopped?
Move the toggle switch to OFF and back to ICE, then watch the board. One flashing light is service limit 1 or 2; both flashing together is service limit 3, a water problem.
Is KoolAire made by Manitowoc?
Yes. KoolAire says its ice machines are designed and manufactured by Manitowoc Ice, but the controls and floats differ from Manitowoc's own Indigo heads.
How often should a KoolAire be cleaned?
KoolAire's handbook asks for a de-scale and sanitize every six months and for the condenser to be cleaned at least as often.
Why is the clean light flashing on my KoolAire at start-up?
At start-up it means the trough did not drain when the dump valve opened. Check the drain line before assuming a cleaning is due.

Back to your everyday

Book your Koolaire visit.

Have the ice machine's model number ready — on Koolaire it decides which parts come on the first visit.

Schedule a repair Call (844) 410-9163
(844) 410-9163 Schedule a repair